Document Control Program Analyst

AECOM is seeking a Document Control Program Analyst for one of our offices in Sacramento CA.

Job Summary

This role will provide analytical documentation coordination and compliance support under the direction of the Document Control Manager. The role maintains documentation systems supports workflow and reporting functions and serves as an internal coordination hub for communication routing tracking tools and SharePoint resources. The analyst also supports the deployment and adoption of the Authoritys enterprise-wide Document Control System to ensure accuracy consistency and operational readiness across the unit.

Job Responsibilities

• Serve as a central internal coordination support role maintaining alignment between the Document Control Manager Senior Document Controllers the Business Analyst and other internal partners.
• Assist in preparing internal meeting materials including summaries trackers reports and reference documents.
• Provide support in maintaining the internal reporting library communication drafts and document routing materials.
• Maintain and organize the units internal SharePoint site tracking tools logs templates desk manuals and document repositories to ensure information is current accessible and version-controlled.
• Assist in updating and maintaining documentation resources including workflows forms templates and internal SOPs.
• Support the refinement of documentation standards by assisting with updates to metadata requirements naming conventions and internal filing structures adapted from standard document control functions.
• Provide user support for accessing internal resources reference materials and document control tools.
• Maintain dashboards workload trackers and reporting documentation to support accurate visibility into unit performance and activity.
• Assist in tracking project metrics milestone progress and basic KPI reporting to provide insight into workflow health and operational trends.
• Compile and prepare data to support progress updates performance reporting newsletters and leadership communications.
• Assist in maintaining accuracy and consistency of reported metrics by performing data validation and quality checks.
• Assist in developing and updating Visio process maps to document roles responsibilities and workflow sequences.
• Support the creation and maintenance of desk manuals SOPs guidance documents and workflow materials to promote consistent application of document control practices.
• Assist with developing job aids training materials and internal presentations used for onboarding or training unit staff.
• Contribute to continuous improvement initiatives by identifying opportunities to enhance workflow clarity reduce inefficiencies or refine documentation processes.
• Maintain the internal risk register and reporting library ensuring entries are up-to-date organized and accurately reflect identified risks or follow-up actions.
• Assist in reviewing documents and workflows for compliance with document control standards procedures metadata requirements and classification guidance.
• Provide support for audit readiness efforts by helping compile documentation reconcile records and prepare required evidence.
• Assist in documenting compliance observations and identifying opportunities for procedural improvements.
• Analyze incoming requests and submittals to help identify workflow impacts staffing considerations or operational needs.
• Assist in preparing summaries briefings or operational insights based on document trends workload patterns or program needs.
• Support project planning and coordination activities by preparing reference documents updating tracking tools and assisting in clarifying deliverables or timelines.
• Assist with special assignments continuous improvement efforts and internal initiatives as needed to support unit goals.
• Establish and maintain effective working relationships and communications with client staff project consultants private contractors

Qualifications :

Minimum requirements

• BA/BS 4 years of relevant experience or demonstrated equivalency of experience and/or education.

Preferred Qualifications

• Bachelors degree in Business Administration Information Management Public Administration or related field; or equivalent experience.
• Strong organizational analytical and written and verbal communication skills; ability to support workflow coordination documentation management and data interpretation.
• Familiarity with document management tools (e.g. SharePoint); proficiency with Microsoft Office; and experience with additional platforms such as Adobe Acrobat Jira Confluence or similar is desirable.
• Detail-oriented proactive dependable and able to support multiple concurrent workstreams with accuracy and consistency.
• Proficiency in process mapping tools such as Microsoft Visio or equivalent.
• Experience supporting projects involving document management systems or enterprise data solutions.
• Ability to work collaboratively with technical teams business users and consultants.
• Experience in a similar role on a minimum of two (2) projects similar in scope and complexity.

Additional Information :

• Some travel may be required 
• Sponsorship is not provided for this role now or in the future

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status AECOM benefits may include medical dental vision life AD&D disability benefits paid time off leaves of absences voluntary benefits perks flexible work options well-being resources employee assistance program business travel insurance service recognition awards retirement savings plan and employee stock purchase plan. 

AECOM is the global infrastructure leader committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities we solve our clients complex challenges in water environment energy transportation and buildings. Our teams partner with public- and private-sector clients to create innovative sustainable and resilient solutions throughout the project lifecycle from advisory planning design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at . 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills helping you build the career youve always envisioned. Here youll find a welcoming workplace built on respect collaboration and communitywhere you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

Remote Work :

No

Employment Type :

Full-time