Computer Network Specialist I
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Job Location:
Baltimore, MD - USA
Yearly Salary:
$ 75475 - 117737
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
Introduction
GRADE
LOCATION OF POSITION
Department of Juvenile Services
Main Purpose of Job
- Provides Tier 1 level phone and email support statewide to assist troubleshoot and resolve user software and hardware network and technical issues; and escalates work orders to the correct tier group 2 through 4 as necessary.
- Provides Account Management ensuring users have access to all the requested software and applications required to do their jobs.
- Provides appropriate training to staff as well as necessary user instruction and support.
MINIMUM QUALIFICATIONS
Experience: Two years of experience six months of experience planning integrating and maintaining software and hardware for local or wide area computer networks and an additional eighteen months of experience converting data from project specifications by preparing program code using generally accepted computer programming languages orother developmental tools; planning installing and maintaining data communications network lines and devices; or evaluating implementing and maintaining computer hardware and software.
Notes:
1. Candidates may substitute completion of high school or high school equivalency certificate and fifteen credit hours from an accredited college or university in systems analysis and applications programming using generally accepted computer programming languages or other developmental tools for the additional eighteen months of the required experience.
2. Candidates may substitute completion of high school or high school equivalency certificate and completion of a certification program in Network Administration such as Certified Novell Administrator (CNA) Microsoft Certified Product Specialist NT 4.0 Administrator or equivalent certification program for the additional eighteen months of the required experience.
3. Candidates may substitute experience in one of the following areas on a year-for-year basis for a high school education: operating computer systems scheduling controlling input and output or maintaining backups or data storage processing data on computer systems evaluating implementing and maintaining computer hardware and software or converting data from project specifications by developing programs using generally accepted computer programming languages or other developmental tools.
4. Candidates may substitute the possession of a Bachelors degree in computer information technology management information systems or other information technology related fieldincluding course work in local or wide area computer network from an accredited college or university and six months of experience planning integrating and maintaining software and hardware for local or wide area computer networks for the required experience.
5. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in NetworkAnalyst classifications or Network Integration and Management specialty codes in the Information Technology field of work on a year-for-year basis for the required experience and education.
DESIRED OR PREFERRED QUALIFICATIONS
The preferred candidate for thisposition may possess any of the following qualifications:
SELECTION PROCESS
Please make sure thatyou provide sufficient information on your completed application to show that youmeet the qualifications for this recruitment. All information concerning yourqualifications must be submitted by the closing date. We will not considerinformation submitted after this date. Candidates will remain on the certifiedeligible list for a period of one (1) year. The resulting certified eligiblelist from this recruitment may be used to fill similar positions of the sameclassification in this or other State agencies.
EXAMINATION PROCESS
The assessment willinvolve a rating of your application based on your education training and/orexperience as it relates to the positions requirements. Therefore it isessential that you provide complete and accurate information on yourapplication. Incomplete applications will not be accepted. Please report allrelevant experience and education. For education obtained outside the U.S. youwill be required to provide proof of equivalent American education asdetermined by a Foreign Credential Evaluation Service at the time of hire.
BENEFITS
FURTHER INSTRUCTIONS
The online application process is STRONGLYrecommended. However if you are unable to apply online you may submit a completedpaper application and supplemental questionnaire responses via email or fax tothe addresses provided below. If using fax or regular mail ensure each pageincludes your First and Last Name the Recruitment Number (located at the topof the posting) and the last four digits of your SS#. Paper applicationmaterials must be received by 5:00 PM on the closing date for therecruitment. Applications received after this time or those with incorrectforms will not be accepted. Postmarks will not be considered.
Required Experience:
IC
Key Skills
- Dhcp
- Routing Protocols
- Collection Management
- Network Administration
- Network security
- Tcp/IP
- LAN
- Computer Networking
- OSPF
- Network Monitoring
- TCP
- Dns
