Software Support Engineer (Graduate Opportunity)

Amdocs

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profile Job Location:

Sofia - Bulgaria

profile Monthly Salary: Not Disclosed
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

Job ID: 206930
Required Travel :Minimal
Managerial - No
Location: :Bulgaria- Sofia (Amdocs Site)

Who are we

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services we unlock our customers innovative potential empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud enable them to differentiate in the 5G era and digitalize and automate their operations. Listed on the NASDAQ Global Select Market Amdocs had revenue of $5.00 billion in fiscal 2024. For more information visit

At Amdocs our mission is to empower our employees to Live Amazing Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact fostering growth embracing flexibility and building connections we enable them to live meaningful lives while making a difference in the world.

In one sentence

Kickstart your career by providing best-in-class technical support to global customers while learning to manage and resolve complex technical challenges.

What will your job look like

As a Graduate Software Support Engineer you will:
  • Learn to configure and apply proactive monitoring tools to anticipate and resolve issues.
  • Assist in reviewing performance and service quality reports and suggest improvements.
  • Respond to system alerts and collaborate with internal teams to ensure smooth operations.
  • Support the creation and distribution of reports for system performance.
  • Gain hands-on experience in designing testing and implementing software change requests.
  • Act as a trusted point of contact for customer inquiries ensuring timely and professional responses.


All you need is...

A degree in Computer Science IT or a related field.
Basic knowledge of SQL and database technologies (Oracle is a plus).
Familiarity with Linux environments.
Strong analytical and problem-solving skills.
Good communication skills and fluency in English
.A collaborative mindset and eagerness to learn.


Why you will love this job:

You will gain valuable experience and wide knowledge of Software integrative systems.
You will be exposed to advanced market technologies.
You will work with multiple channels and diverse areas of expertise.

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Job ID: 206930Required Travel :MinimalManagerial - NoLocation: :Bulgaria- Sofia (Amdocs Site)Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services we unlock our customers innovative potential empowering them to prov...
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Key Skills

  • International Development
  • Accountancy
  • C#
  • ESL
  • Java
  • Jboss

About Company

Amdocs is a leading software and services provider to communications and media companies of all sizes, accelerating the industry’s dynamic and continuous digital transformation. With a rich set of innovative solutions, long-term business relationships with 350 communications and medi ... View more

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