Financial Aid Advisor

Pasadena, TX - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description:

The Community Solution Education System is seeking a Financial Aid Advisor for the Financial Aid department.

The Financial Aid Advisor is responsible for advising and assisting students with all aspects of financing their education including establishing financial aid eligibility clarifying policies and providing accurate information on all financing options. This is a hybrid position requiring regular on-campus presence during peak periods student-facing events and scheduled days each week combined with remote responsibilities focused on processing compliance and student support. The role ensures accurate and compliant delivery of financial aid in alignment with federal state and institutional regulations. The hybrid expectations are 2 days per week on campus and 3 days per week remote however may be subject to adjustments based on student needs. This role reports to the Associate Director of Financial Aid.

Position responsibilities including but not limited to:

Advise incoming and current students on financial aid resources eligibility and options
Collect and review documentation required to verify financial aid eligibility
Package and revise financial aid awards for new and continuing students
Track process and maintain financial aid documents in the student information system
Prepare and distribute financial aid award letters
Serve as a primary point of contact for students with financial aid questions
Present financial aid information at student events workshops and financial literacy sessions
Support financial aidrelated campus events during peak periods
Stay current on financial aid regulations by attending trainings and workshops
Collaborate with The Community Solution Education System Financial Aid Director and staff
Provide exceptional customer service and timely responses to student inquiries
Perform other duties as assigned

Required Knowledge Skills and Abilities

Knowledge of Title IV regulations Direct Loan programs and financial aid compliance
Familiarity with CampusVue or similar student information systems
Strong communication customer service and problem-solving skills
High accuracy attention to detail and ability to meet deadlines
Ability to work independently with minimal supervision
Proficiency with standard office software and web-based platforms
Ability to work effectively with diverse student populations

Education

Minimum High School Diploma
Bachelors degree preferred but not required

Experience

12 years of experience in financial aid or related student services area
1- 2 years of experience with student information systems CRM tools or financial aid software preferred

Working Conditions / Physical Requirements

Hybrid work schedule (combination of on-campus- 2 days per week - and remote work 3 days per week)
Ability to perform sedentary work and operate office equipment (computer printer phone)
Ability to work occasional evening or weekends based on peak periods or events

The Community Solution offers a generous compensation and benefits package as well as the opportunity to work for a leader in the field of education. To learn more about our competitive benefits and additional rewards including generous paid time-off medical and dental insurance coverage life and disability insurance retirement plan with employer contribution multiple flexible spending accounts tuition reimbursement click the link below.

Community Solution is an Equal Opportunity Employer.

Application Process

Please note the screening recruitment and selection process is managed by recruiting staff and hiring managers with the aid of artificial intelligence to evaluate candidates against job requirements. The artificial intelligence tool is a resource only and all employment decisions are made by staff members.

When you apply it is recommended you utilize the option to parse your resume into the application. To ensure your experience is accurately reflected please review and complete all application fieldseven if you auto-fill from your resume.

For the best results tailor your resume to the job description highlight key qualifications and skills and use clear consistent formatting. This helps our AI tools read and assess your application more effectively. We are committed to regularly monitoring the process for fairness and remove personally identifiable information during evaluation.

Required Experience:

Unclear Seniority

Job Description:The Community Solution Education System is seeking a Financial Aid Advisor for the Financial Aid department.The Financial Aid Advisor is responsible for advising and assisting students with all aspects of financing their education including establishing financial aid eligibility clar...