Seasonal Steward Threave Castle

Starting salary:25770 per year pro rata (proportionate to hours worked and length of contract)
Contract type:Part Year Permanent
Grade:1
Location:Threave Castle
Working Hours:28 hours per week in March 35 hours per week April 1st to September 30th and 32 hours per week in October (this means 4 days per week in March and 5 days per week April-October) Weekend working likely.
Interviews:To be held in person on Week Commencing the 26th of January 2026.

Your role of Steward at Historic Environment Scotland will be a part year permanent position up until end of Oct 2026. The start date for this role is March 2026.

Are you looking for a flexible seasonal job that is both fun and unique Youll get a unique view into Scotlands rich history and gain valuable experience in the tourism industry and help bring Scotlands dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotlands past and share your passion with international and local visitors who come to Threave Castle and its surrounding wetland nature reserve during the season.

Come and work at this island fastness in the middle of the River Dee arriving at your work everyday by boat. Your role will include assisting with landing of passenger boats on the piers at Threave working inside and out & maintaining the presentation of the Castle and Visitor Areas. You will be working within a growing team led by a Monument Manager. This site sits within the Dumfries and Galloway District and there may be opportunities to work at other sites within the area such as Dundrennan Abbey Cardoness Castle and more.

An imposing stronghold built for the Earls of Douglas circa 1369 the castle is surrounded on all sides by the river boasts an early example of an artillery wall is home to nesting peregrines jackdaws and owls and sits amidst an expanding wetland nature reserve home to ospreys otters kingfisher and wildfowl.

For more information about the post and information about the team please access the full job description2026 Threave Seasonal Steward PYP Full Time Job for this post. Please note that if you dont have Office 365 installed on your device this can be opened using your browser.

Benefits of joining us at Historic Environment Scotland

• Enrolment onto a Civil Service Pension scheme 28% employer contribution
• 25 days annual leave pro-rata (increasing to 30 days after 3 years) 11.5 public holidays
• Reimbursement for relevant professional subscriptions
• Support for further education and personal development
• Study leave for work related courses
• Flexible working hours (where appropriate)
• Free entry to all of our properties (with up to three guests)
• Free entry to English Heritage Manx and Cadw properties

Key Responsibilities of this role

Provide the warmest welcome to our visitors and engage proactively with customer service.
Process and promote retail and admissions transactions through the till system.
Ensure a high standard of presentation throughout the site following appropriate cleaning processes in both public and staff areas. This will include grounds maintenance and grass cutting.
Work as a team to achieve quality assurance Key Performance Indicators (KPIs).
Actively support in HES seminars events functions and promotions.
Deliver guided tours/talks as part of the core visitor experience.
Proactively communicate with colleagues across the site to ensure high performance standards and consistency.
Support the Monument Manager on partnership and community engagement initiatives and projects including volunteering weddings and other events.
Working together with your monument team to achieve overall commercial performance targets.
Promote commercial opportunities within the monument such as upcoming events and retail products where appropriate.
Assist Monument Manager to ensure accurate stock management and assist with stock ordering and deliveries as required.
Ensure the security of the site buildings and contents including acting as key holder (where required).
Ensure that the health and safety of staff visitors and contractors is paramount at all times and follow correct procedures to ensure safe operation of any equipment
The safe transportation of passengers to the island via boat.

Key requirements of the role:

In order for you to be successful in this post we will be looking for you to complete acover letterwhich addresses:

1.Why you are interested in the post with Historic Environment Scotland

2.How you can meet each of the essential and desirable criteria (in up to 800 words) using examples of where you have used these skills in the past.

Please ensure that you provide real life examples for each of the criteria to be considered for this post. You can use examples of how you have met this criteria from your work life home life education or volunteer experience.Please read our CV and Cover Letter Guidancefirst before completing as you will only be eligible for selection if you use examples of how you meet the essential and desirable criteria.

Essential Criteria:

• Experience delivering high standards of customer service in a fast paced environment.
• A genuine interest for working in the heritage tourism industry.
• Ability to work independently at times.
• Excellent team working skills.
• An existing first aid qualification or willingness to be trained in first aid skills
• IT skills and ability to use basic online functions.

Find out more aboutdesirableskills and experience in ourfull job description 2026 Threave Seasonal Steward PYP Full Time Job .

We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds regardless of age race gender or gender identity religious beliefs marital status sexual orientation disability or support of our Gaelic Language Plan we welcome applications from Gaelic speakers.

We want every candidate to have the best chance to succeed during the recruitment process. If you require your application in an alternative format please reach out to us via email call our Head Office at 0 and speak to a member of our People Team.

Please note that at this time we are unfortunately unable to provide sponsorship as part of the recruitment process therefore you must have current right to work in the UK to be considered for a post.

To submit your application online please read our How to Apply section followed by Apply Now button to begin your application.