Night Auditor-Candlewood Suites Hattiesburg, MS
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Job Location:
Hattiesburg, MS - USA
Monthly Salary:
$ 11 - 12
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Position: Night Auditor
Location: Candlewood Suites Hattiesburg MS
Position Summary
A Night Auditor is a dual-role hotel professional responsible for overseeing overnight front desk operations while completing the propertys end-of-day financial processes. This position combines guest service and accounting responsibilities to support smooth accurate and secure hotel operations throughout the night. Key duties include checking in late-arriving guests answering phones addressing guest needs balancing daily accounts reconciling financial transactions and preparing audit reports for management. The Night Auditor ensures exceptional guest service maintains a safe and calm environment during overnight hours and delivers accurate financial records to support the next days operations.
Key Responsibilities
Front Desk & Guest Relations
Greet check-in and check-out guests professionally and efficiently.
Assist late-arrival and early-departure guests with courtesy and accuracy.
Answer phones handle guest inquiries and provide information about hotel services and local area.
Address and resolve guest concerns promptly during overnight hours.
Maintain a clean organized and welcoming lobby and front desk area in accordance with IHG standards.
Night Audit & Accounting
Complete end-of-day financial reconciliations for all revenue outlets.
Balance guest folios room charges cash transactions and credit card postings.
Generate review and distribute daily management reports.
Investigate and correct discrepancies to ensure accurate financial reporting.
Follow all cash-handling security and accounting protocols.
Safety Security & Property Monitoring
Conduct routine property walks to ensure guest safety and operational readiness.
Monitor security cameras and report any unusual activity.
Respond to guest emergencies and follow proper safety procedures.
Ensure all exterior doors remain secure during the night.
Operational Support
Prepare front desk and lobby areas for morning shift arrival.
Communicate important information to housekeeping and maintenance teams for next-day operations.
Process wake-up calls and handle overnight reservation requests.
Complete required logs documentation and shift reports accurately.
Qualifications
Prior hotel front desk or night audit experience preferred but not required.
Strong customer service and communication skills.
Basic accounting or cash-handling experience preferred.
Computer proficiency; PMS experience (IHG Concerto) is a plus.
Ability to work independently with minimal supervision.
High attention to detail especially in financial tasks.
Ability to stand for long periods and occasionally lift up to 25 lbs.
Must be available to work overnight shifts weekends and holidays.
Work Schedule
Overnight shift: typically 11:00 PM 7:00 AM.
May include weekends holidays and extended hours based on hotel needs.
Benefits (If Applicable)
Competitive pay
IHG employee travel benefits
PTO & holiday pay (per policy)
Medical Dental & Vision benefits for eligible employees
Career growth opportunities within the hotel and company
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
Job Title: Director of OperationsCompany: Hampton Inn Colchester / Burlington, VTLocation: 42 Lower Mountain View Drive, Colchester, VT 05446 About Us:At the Hampton Inn Colchester / Burlington, VT, we are committed to delivering unparalleled guest experiences while fostering a vibran ... View more
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