Business Processes Senior Consultant-T3.1-Bangalore(Devanahalli)

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What youll do

SAP Concur is seeking to expand its Global Service Delivery Organization with Senior Deployment Consultants that will serve as a centralized scoping & quoting function (ARR/Non-ARR) supporting the Enterprise Distribution Teams. Deployment Consulting will be responsible for driving profitable revenue growth and customer retention by explaining conveying and tailoring Concurs implementation methodology to customers and prospects while also identifying and positioning non-ARR expansion services in an effort to sell services as a strategic differentiator for SAP Concur.

Deployment Consultants will work collaboratively across Enterprise Service Delivery and Distribution teams to generate leads and convert pipeline into sales by conducting conversations of value which will lead to the development of customized implementation plans that deliver best-in-class customer experiences exceed customer-specified expectations and scale the SAP Concur Service Delivery business.

This role will possess advanced/expert level knowledge in SAP Concurs implementation methodologies and customer expansion portfolio to oversee influence and track the execution of targeted sales opportunities.

Responsibilities:

• Understanding customers needs challenges and expected outcomes to provide strategic solution advice and consultation to support business process improvement.
• Be consistently competing for top of pipeline opportunities.
• Shaping the opportunity outlining the compelling drivers for a business transformation and securing revenue.
• Ability to sell and close implementation conversations with customers. Including securing end to end requirements execution of the implementation plan for complex global needs interface integration gaps and opportunities along with contracting.
• Leverage solutions experience to interact with customers through virtual meetings discovery and follow-up discussions to execute against the customers strategic objectives.
• Compose and deliver explanations articulating the customer objective proposed solution and outcome while leaving a strong and positive impression to audiences.
• Gain acceptance from the customer that SAP Concur solutions and implementation plans can solve the customers challenge.
• Design and draft of SOF/SOW documents for both Professional and Premium implementations.
• Consistently negotiates and closes business.
• Ability to own Sales Cycles from start to finish for select Non-ARR Expansion opportunities.
• Responsible for the identification of incremental revenue opportunities and in elevating SAPs position in the market.
• In partnership with the Service Delivery teams provide strategic sales cycle support contributing to positive customer delivery outcomes.
• Ability to adapt to changes in roles and responsibilities.
• Be aware of and comply with all corporate policies.

What you bring

Job Specific Specialized Knowledge & Skills

• Minimum 5 years of professional experience in Service Delivery and/or Customer Support Consulting Account Management or Sales/Sales Support.
• Diverse industry experience and/or ability to research and learn from other SAP experts
• Exemplary research and authoring skills with a strong emphasis on synthesis and simply representing complex scenarios.
• Proven consultative engagement approach: identify the need for an engagement then shape sell and run the sales cycle.
• Experience in diverse technology landscape and process/technology integration issues SAP Concur technologies preferred.
• Establishes and maintains processes that generate strong customer satisfaction.
• Excellent presentation and communication skills.
• Able to adapt and thrive in a fast-paced changing environment.
• Customer facing and facilitation experience strongly desired.

• Results-driven.
• Experience leveraging Excel PowerPoint Word Teams SalesForce HMC and Big Machines experience is a plus.

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:

• Bachelors degree (or equivalent) required
• Master equivalent: optional.
• Fluency in English any other language an asset
  
  

Meet your team

The Global Deployment Consulting team is a relatively small but powerful teams with representation across the globe. Its a team with diverse backgrouns and experiences but a team that excels in working as one.

#SAPInternalT3

#BusinessProcessT3

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 442640 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid