Strategy & Business Designer (Mid-Level)

Milano - Italy

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Where Business Strategy meets Human Experience.

At Fifth Beat we dont just design products; we design the value behind them. We are looking for a Strategy & Business Designer who has moved beyond the basics and is ready to shape services that work for people and thrive in the market.

// ABOUT THE ROLE You are the bridge between the Desirability of Design Thinking and the Viability of Business this Mid-Level role you are not just a contributor; you are a key player in the engine room. You will work alongside Senior Leads to crack complex problems but you will have the autonomy to lead specific workstreams facilitate workshops and own the quality of the deliverables.

If you are a Service Designer who loves P&L as much as User Journeys or a Business Analyst who thinks in blueprints this is your home.

// WHAT YOULL BRING TO THE TABLE (The Core)

The Hybrid Mindset: You are comfortable switching from Excel models to Miro boards in the same hour. You understand that a great experience is unsustainable without a solid business model.
Workshop Leadership: You can independently plan and facilitate co-design sessions with stakeholders guiding them from chaos to clarity.
Analytical Depth: You dont just collect data; you synthesize it. You can translate user research and market trends into actionable strategic insights.
Visual Storytelling: You know that a strategy is only as good as its communication. You can visualize complex processes and concepts (Blueprints Ecosystem Maps) to align cross-functional teams.

// YOUR RESPONSIBILITIES

Map the System: Create detailed Service Blueprints Customer Journeys and Ecosystem Maps that align front-stage experience with back-stage operations.
Shape the Business: Develop Value Propositions and draft Business Models (BMC Lean Canvas) to validate the viability of new concepts.
Uncover Insights: Conduct desk research and support qualitative research to identify business opportunities and friction points.
Facilitate Alignment: Lead workshops and sprints with clients and internal teams (Product Tech Design) to converge on shared solutions.
Prototype & Validate: Help move concepts from slides to reality by defining experiments and validation metrics (Innovation Accounting).

// ESSENTIAL REQUIREMENTS

Experience: 3-5 years of relevant experience in Service Design Business Design or Innovation Consulting.
Toolkit: Proficiency in Miro/Mural Figma (for mapping/presentation) and Keynote/PowerPoint. Confidence with Excel/Google Sheets for business modeling.
Methodologies: Solid grasp of Design Thinking Lean Startup and Jobs to Be Done (JTBD).
Language: Fluent in English and Italian (mandatory). You can present complex ideas effectively in both languages.

// NICE TO HAVE

Experience in specific industries (e.g. Finance Retail Energy).
Familiarity with quantitative data analysis or AI-driven tools.

// WHY FIFTH BEAT We are a tight-knit team united by a vision: improving the world one project at a time. Here you wont just execute tasks; you will help define what we build and why. We offer a path for growth mentorship from industry leaders and a culture that celebrates curiosity and collaboration.

Where Business Strategy meets Human Experience.At Fifth Beat we dont just design products; we design the value behind them. We are looking for a Strategy & Business Designer who has moved beyond the basics and is ready to shape services that work for people and thrive in the market.// ABOUT THE ROLE...