Senior People (HR) Business Partner

About Gusto

At Gusto were on a mission to grow the small business economy. We handle the hard stufflike payroll health insurance 401(k)s and HRso owners can focus on their craft and customers. With teams in Denver San Francisco and New York were proud to support more than 400000 small businesses across the country and were building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.

About the Role:

This role is ideal for a People Partner who thrives in dynamic environments and is energized by the opportunity to shape strategy and translate it into meaningful hands-on impact. As Gusto continues to evolve toward an AI-native operating model were looking for a Senior People Partner who can design people systems that scale intelligentlycombining empathy data and automation to strengthen the employee experience.

You will support teams within the Foundations group including Finance Accounting Business Operations Legal and Compliance. These distributed teams provide critical services within and across Gusto leading initiatives focused on business strategy operational excellence and this highly visible role youll serve as a strategic advisor guiding senior leaders through org design change management and workforce transformation. Youll use people data and AI-enabled insights to anticipate needs identify patterns and co-create scalable solutions that elevate both performance and trust.

As a strategic partner youll collaborate across People functions to design integrated forward-looking solutions that align with business goals. Youll lead initiatives that elevate performance scale leadership and enhance the experience for every Gustie ensuring Gustos transformation toward an AI-native future remains grounded in humanity equity and purpose.

This is a unique opportunity to help shape the next generation of People practices within one of Gustos most critical organizationsdriving growth strengthening engagement and scaling leadership at the intersection of technology and human connection.

About the Team:

Gustos People Team is growing and scaling with the company through integrated intelligent systems that keep humans in the drivers seat of our AI-accelerated future.

Were focused on creating equitable outcomes at scalepairing insight and innovation to ensure technology amplifies fairness belonging and impact.

Together we partner across the business to make data-driven people-centered decisions that align strategy with the needs of every Gustie driving a workplace that is positive engaging and values-driven.

Heres what youll do day-to-day:

• Act as a strategic advisor and thought partner to business leaders helping them navigate performance scaling and leadership effectiveness in an AI-native data-rich environment.
• Lead org design and workforce planning using both human insight and AI-driven analytics to forecast capability needs identify talent gaps and build future-ready teams.
• Guide teams through change management and digital transformation efforts ensuring clarity inclusion and engagement as automation reshapes workflows.
• Champion an inclusive and equitable employee experience embedding fairness and transparency into tech-enabled systems and processes.
• Partner across Invite Talent Development Compensation Benefits ER and Legal to design integrated AI-informed people strategies aligned to business goals.
• Translate data and insights into actionable recommendations using people analytics and predictive tools to measure impact and iterate on programs.
• Navigate complex people situations with judgment empathy and ethical integrity balancing speed and compliance with trust and care.

Heres what were looking for:

• 6 years of progressive HR/People Partner experience including 35 years in strategic HRBP roles supporting Directors VPS and above; experience supporting high-volume operational or customer-facing teams is strongly preferred
• Strategic business partner mindset with the ability to align People strategies to business goals and translate complexity into clear data-informed action.
• Strong org design and change leadership experience including helping teams navigate growth restructuring or role evolution in dynamic or tech-enabled environments.
• Fluency in AI-native ways of working comfortable leveraging analytics automation and insight platforms to guide decision-making and monitor outcomes.
• Experience dealing with complex employee relations issues specifically with leaders and senior-level knowledge workers
• Proven ability to coach and influence senior leaders through human system transformation blending empathy with operational rigor.
• Collaborative systems thinker with experience partnering cross-functionally to implement cohesive scalable people solutions.
• Deep commitment to equity and inclusion ensuring technology enhances not replaces fairness representation and belonging.
• Resilient ethical and calm under pressure with a bias toward problem-solving learning and continuous improvement.

Compensation:

Our cash compensation amount for this role is $154045 to $189989/year in Denver and $181275 to $223573 for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver San Francisco and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles Gustos subsidiary whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office a secure reliable and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds not just because its the right thing to do but because it makes our company stronger. If you share our values and our enthusiasm for small businesses you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories consistent with applicable federal state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey please fill out this form and a member of our team will get in touch with you.

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