Receptionist and File Clerk

Lutheran Child And Family Services Of Illinois

Job Location:

Evergreen Park, IL - USA

Monthly Salary: $ 17 - 20

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Effective Date: December 8 2025

NON-MANAGEMENT JOB DESCRIPTION

Job Title: Receptionist and File Clerk

Exempt/Non-exempt: NON-EXEMPT

Immediate Supervisor: Office Supervisor

Compensation Range: $17 - $20.60

Benefits:Click Hereto view LCFS Full-Time Employee Benefits.

Essential Functions:

1. Primarily responsible for managing multiple complex tasks for a large office environment. Including administrative support such as receptionist; welcoming and greeting visitors and employees with a warm professional demeanor also responsible for scanning documents and organizing and filing client documents in the prescribed method in an accurate and timely manner. Ensures that all files are signed out according to office policy and secured daily. Maintain logs or spreadsheets to track file movements records requests and updates to ensure a transparent record trail.

2. Establish and maintain a logical and efficient filing system that enables easy document retrieval and promotes proper record organization. Organize and maintain physical and electronic records ensuring proper filing cataloging and labeling according to established procedures.

3. Assist staff in retrieving records and documents as needed facilitating quick and accurate access to information.

4. Uphold strict confidentiality and security measures when handling sensitive information and documents.

5. Gathering and organizing files and documents for coworkers use such as for reports

6. Answering phone calls and emails regarding documentation organization.

7. Regularly review files to ensure accuracy completeness and adherence to retention policies. Archive records in compliance with guidelines.

8. Assist with administrative tasks such as photocopying scanning and shredding documents and providing general office support.

9. Complete Data entry as required in a timely and accurate manner.

10. May schedule meetings and regularly assists the office supervisors with regional events and keeps supervisor fully informed of issues related to their responsibility.

10. Perform other duties as assigned.

Knowledge and Ability Requirements:

Effective verbal and written communication skills. Excellent active listening skills.

Ability to manage multiple tasks and prioritize work to meet deadlines and maintain efficient record-keeping processes. Proficiency with computers software and databases. High typing speed and accuracy.

Excellent time management prioritization and multitasking abilities.

Problem-solving and decision-making abilities. Very keen attention to detail and strong organizational skills to maintain accurate and well-organized records.

Education and Experience:

High School Diploma or GED is the minimum educational requirement. Additional coursework certifications or experience in records management or office administration preferred.

Physical Demands and Other Requirements:

To perform this job successfully an individual must be able to perform the essential duties listed in the job description satisfactorily. While performing the duties of this job the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger handle or feel objects or controls; reach with hands and arms. Capable of operating standard office equipment including a computer and keyboard calculator typical business machines such as a fax machine and copier. The employee must occasionally lift and/or move up to 20-30 pounds. Specific vision abilities required by this job include close vision distance vision and the ability to adjust focus. The employee is required to have valid drivers license auto insurance and must be able to safely operate a motor vehicle. The work environment characteristics include a noise level which is usually low to moderate.

Position Responsibilities/Program Execution and Decision Making:

Diversity and Inclusion/ Professionalism: In all aspects of their work presents as a role model to others behaving in a way which actively supports LCFS as a welcoming community promotes diversity and inclusion in the workplace and collaborates with others to further equity and dismantle barriers to a more inclusive experience of community. Participates in annual professional development and/or advocacy regarding inclusion.
Ethical Conduct: Follows all ethics policies and procedures related to program execution and decision making as defined by the agency as well as any related professional licensing regulatory or accrediting body. Maintain confidentiality of client staff and agency information. Reports any known or suspected breaches of confidentiality in accordance with policy. Reports possible misconduct or relevant errors/ oversight in a timely manner and responsibly addresses related issues with chain of command.
Communication/ Interpersonal Skills: Consistently conveys clear accurate timely and respectful communication appropriate for the situation. Informs appropriate management staff when incident occurs or a crisis situation. Maintains professional boundaries with clients/residents staff interns volunteers and vendors. Able to successfully share skills and concepts with others and works effectively with others under time and environmental pressures.
Safety and Agency Resource Utilization: Demonstrates sound judgement and foresight in safety awareness and in daily work. Notifies in a timely manner the supervisory chain of any incidents or circumstances that need attention. Report all suspicions or allegations of abuse immediately to their supervisor. Ensures appropriate utilization of materials and resources and minimizes waste.
Other Responsibilities: All other tasks and responsibilities as assigned.

LCFS is an Equal Opportunity Employer

Effective Date: December 8 2025NON-MANAGEMENT JOB DESCRIPTIONJob Title: Receptionist and File ClerkExempt/Non-exempt: NON-EXEMPTImmediate Supervisor: Office SupervisorCompensation Range: $17 - $20.60Benefits:Click Hereto view LCFS Full-Time Employee Benefits.Essential Functions:1. Primarily responsi...