Systems Administrator

AT LIFENET HEALTH YOU ARE THE ADVANTAGE

Every day YOU help us to save lives restore health and bring hope to patients and families around the world. At LifeNet Health we cultivate growth innovation and collaboration where your contributions drive solutions that benefit humanity.

Together we are united by a mission greater than ourselves a purpose rooted in healing.

ABOUT THIS JOB
Location: Virginia Beach VA (on-site)

Department: Information Systems

Schedule: Monday Friday 8:15 a.m. 5:00 p.m. (ET) on call & overtime as needed

Clinical Status: Non-Clinical

HOW YOULL MAKE AN IMPACT
The Systems Administrator provides support for implementation troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations and problem resolution for all server storage network devices etc. Provides Technical Services (Help Desk) problem identification diagnosis and resolution of problems. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.

Your work will have purpose every single day contributing directly to life-changing outcomes.

WHAT YOULL DO

• Infrastructure Support: Conducts activities in support of LifeNet Health infrastructure including servers network devices operating systems O365 services directory services permissions patch management software deployment and file services. Administers printers including software setup group policy deployment network connectivity scripting and troubleshooting issues.
• System Monitoring: Monitors and maintains system alerts and notifications and works with system owners on alert notifications and processes.
• Customer Service and Incident Response: Acts as an escalation point for Technical Services Staff including training and troubleshooting. Responds to incidents and service requests using the service management system according to predefined SLAs. Assists the security team with audits investigations and remediations.

WHAT YOULL BRING
Minimum Requirements:

• High school diploma or GED
• Three (3) years of experience with functional and technical aspects of IT support services to include user account administration networking operating systems and applications.
• One (1) year of administration experience with at least one of the following: Server Operating Systems Active Director Office 365 Networking Security or Telecom.

Preferred Experience/Skills/Certifications:

• Associates degree in Information Systems Computer Science or a related field
• Bachelors degree in Information Systems Computer Science or a related field
• MCSA MCP or equivalent: Microsoft Certification or Professional Certification
• System Knowledge: Patch Management utilizing MECM or equivalent
• Security Certification
  

Key Knowledge Skills & Abilities:

• Communication Skills: Basic verbal and written communication skills; ability to communicate and build relationships with all professionals at different levels within the organization.
• Time Management: Ability to prioritize multiple competing priorities and manage time/ workload. Demonstrated ability to effectively prioritize and juggle multiple time sensitive projects multi-task identify project interdependencies and potential risks/ pitfalls.
• Attention to Detail: Ability to perform tasks thoroughly and with care; checks work to ensure a high degree of accuracy/ completeness and early/ on-time delivery.
• Analysis/ Problem Solving: Ability to identify and define problems and solutions.
• Systems Knowledge: Proficient in administrating Email Systems Virtual Environments Windows OS Printers Third-Party Software Security Active Directory Group Policy Management.
• Equipment/ Technology: Skillful in proper use of tools hardware software and equipment.

WHY JOIN LIFENET HEALTH

When you join LifeNet Health youre not just taking a job youre joining a mission-driven community dedicated to making a global impact through regenerative medicine. Youll be part of a workplace that values authenticity collaboration and the drive to make a difference.

We recognize that great work happens when people feel supported. Thats why our total rewards package is designed to help you thrive both professionally and personally.

Heres how we support YOU:

• Affordable Medical Dental and Vision Coverage- Comprehensive care that wont break the bank.
• Profit Sharing Plan- Share in the success you help create.
• 403(b) Retirement Plan- Invest in your future with confidence.
• Paid Parental Leave- 6 weeks to bond with your newest family member.
• Corporate Sponsored Events- Celebrate milestones and build connections.
• Generous Paid Time Off- Because balance matters:
  • 18 vacation days (based on position tenure and state laws)
  • 9 sick days (subject to local and state regulations)
  • 9 holidays (7 standard 2 floating)
• Flexible Work Program- For approved roles how and where you perform best.
• Tuition reimbursement- We invest in your growth and education.
• Career & Leadership Development- Expand your impact and potential.
• Wellness Program- Prioritize your health with holistic resources.
• Employee Assistance Program (EAP)- Support for you and your household.
• Incredible teammates- Collaborate with passionate dedicated professionals.
  

Note: All benefits are subject to eligibility requirements and may be modified at any time with or without notice unless otherwise required by law. This job posting does not constitute an employment contract and does not alter the at-will nature of employment at LifeNet Health.

COMPENSATION

Salary Range: $27.10 - $36.14 hourly

Final compensation will be based on factors such as geographic location qualifications and prior relevant experience. The pay range for this position is $27.10 hourly (entry level qualifications) to $36.14 hourly (experienced in this role). Actual compensation may be higher based on the successful candidates knowledge and relevant experience.

EQUAL OPPORTUNITY EMPLOYER

LifeNet Health is an equal opportunity employer. We consider all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other legally protected status.

As part of our commitment to safety we maintain a drug-free workplace and conduct pre-employment substance abuse screening.