Senior LiveOps Producer Monopoly GO!

Location: Hybrid Sevilla Spain Hybrid Barcelona Spain

About Monopoly GO!

Monopoly GO! is one of the worlds top mobile games and a category-defining casual experience reaching millions of daily players. Our LiveOps team drives the heartbeat of the gamedelivering a constant stream of engaging events features and updates that keep players excited every single day.

Were looking for a Senior Live Ops Producer who thrives in fast-paced high-volume environments and can orchestrate the complex machinery behind a globally scaled live service game.

About the Role

As a Senior LiveOps Producer on Monopoly GO! you will guide the operational execution of the games daily weekly and long-term live programming. Youll coordinate high-velocity content pipelines manage intricate dependency chains across multiple cross-functional teams and ensure that releases land smoothly reliably and with maximum player impact.

This role is perfect for someone who has 5 years in LiveOps deep JIRA expertise strong incident and change request management experience and the desire to help shape the industrys leading live service machine.

Responsibilities

• Live Operations Leadership

• Own the end-to-end operational cadence of Monopoly GO!s high-frequency live events features and content drops.
• Manage the live calendar and guide event readiness ensuring all components (content configurations tech QA approvals) align for successful launches.
• Partner closely with Product Game Design Engineering Economy Art QA and Analytics to deliver high-quality updates that drive player engagement and revenue.

• Dependency Chain Management

• Build maintain and communicate complex dependency chains that connect teams tasks tools and systems across the live pipeline.
• Ensure upstream and downstream partners have clarity on timelines risks blockers and requirements.
• Proactively identify gaps conflicts or delays and drive cross-team solutions before they impact delivery.

• Workflow JIRA & Release Coordination

• Own and optimize JIRA workflows to track content incidents testing approvals and live operations tasks.
• Ensure all work is properly scoped documented assigned and executed on schedule.
• Support change request processes including requirement gathering risk assessment scheduling and communication.

• Incident & Risk Management

• Collaborate and help to drive incident response for Monopoly GO! from real-time triage to coordination across engineering product support and communication teams.
• Facilitate detailed postmortems root-cause analysis and operational improvements to reduce future risk.
• Maintain transparency with stakeholders through proactive reporting on stability risks and recovery plans.

• Operational Excellence

• Evaluate and refine processes to support Monopoly GO!s extremely fast-paced content cadence.
• Champion quality reliability and predictability across all live operations workflows.
• Identify opportunities to automate or streamline key parts of the pipeline.

Qualifications

• 5 years of live operations or production experience supporting a live service game or similar digital product.
• Advanced-level JIRA skills including workflow creation dashboards filters and cross-functional coordination.
• Strong background in incident management including triage communication and post-incident analysis.
• Experience managing change requests release pipelines and multi-team delivery. Proven ability to manage high-volume content pipelines with tight timelines. Exceptional communication stakeholder management and organizational skills. Demonstrated success coordinating complex dependency chains across multiple teams. Passion for live service games and continuous improvement with a strong player-first mindset.

Nice-to-Haves

• Experience with Airtable including building views workflows or integrations for live content pipelines.
• Knowledge of service reliability or alerting tools (e.g. Datadog PagerDuty Opsgenie).
• Experience working on mobile F2P games ideally at significant scale.
• Familiarity with SQL dashboards or real-time analytics.
• Experience working with distributed or global teams.

About Us

Scopely is a global interactive entertainment and mobile-first video game company home to many top award-winning experiences such as MONOPOLY GO! Star Trek Fleet Command Stumble Guys MARVEL Strike Force and Yahtzee With Buddies among others.

Scopely creates publishes and live-operates immersive games that empower a directed-by-consumer experience across multiple platforms--from mobile web PC and beyond.

Founded in 2011 Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.

Recognized multiple times as one of Fast Companys Worlds Most Innovative Companies Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.

Scopely has global operations in more than a dozen markets across Asia EMEA and North America and is home to many internal game development teams referred to as Scopely Studios with additional game studio partners across four continents.

Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion and is now an independent subsidiary of Savvy.

For more information on Scopely visit: