Customer Success Manager Channels
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Be responsible for Wixs Largest strategic accounts relationships and work with diverse internal teams across the organization
Learn customers technical and business environments to take full responsibility for customer growth and partnership success
Master the platform capabilities and obtain a good understanding of integration data structure and funnel flows
Interpret customer requirements into product capabilities keeping customer goals objectives and business processes in mind to propose the best solutions
Ensure customer buy-in throughout the process by ensuring qualitative timeous and on-budget delivery
Manage QBRs and ABRs
Qualifications :
7 years of experience working in Account Management/Customer Success
Experience managing large strategic accounts
Industry experience (SaaS preferred)
Deep understanding of the user journey process marketing GTM integrations and data analysis
Impeccable written and verbal communication skills
Excellent presentation skills
Proven experience in increasing customer satisfaction adoption growth and retention
Flexible and able to work under pressure and thrive in a multi-tasking environment
Bonus points if you have project management experience have worked across multiple organization functions have a technical background and/or have worked with Fortune 500 clients
Additional Information :
We are Wixs Channels Division. Were a B2B business unit focused on creating and cultivating relationships with various enterprises such as global Telecoms Directories SaaS platforms and large-scale companies. Our goal is to successfully design and deliver a value-driven Channel engagement driving SMB traffic with high conversion rates. Were looking for a Senior Customer Success Manager to manage Wixs Largest strategic accounts.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
Wix is a leading global software platform for small businesses to operate online with millions of registered users in 190 countries. Wix was founded on the belief that the Internet should be accessible to everyone to develop, create and contribute. Through free and premium subscriptio ... View more
