The Unit Secretary reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.
Responsibilities:
- Demonstrates exemplary customer service skills including the ability to use appropriate judgment independent thinking and creativity when resolving issues.
- Answers phones and aids accordingly.
- Communicates with patients and visitors including greeting them upon arrival and providing necessary information related to their visit.
- Responds to patient call lights and requests for assistance in a professional and timely manner.
- Facilitates obtaining a hard copy of the patients health information and scanning into Electronic Medical Record.
- Manages admissions and discharges through Electronic Bed Board.
- Provides clinical staff with medical records of treatment of patients and correct flow of patient and maintains logbook.
- Coordinates and assists in transfer process for patients to another hospital.
- Assures patient care unit readiness for EMR downtime and facilitates data recovery following downtime.
- Orders departmental forms supplies and request engineering/biomed equipment repair. Construct departmental folders as needed.
- Maintains staff phone list for department.
- Participates in performance improvement activities that advance innovative processes to achieve unit targets and exceptional performance.
- Competency in ICARE
- All other duties as assigned.
Qualifications :
Required:
- High School diploma or equivalent
- Efficient computer skills
Preferred:
- Experience in EMR order entry and documentation
Additional Information :
Northwestern Medicine is an equal opportunity employer (disability VETS) and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and at times internal transfers. If you are offered a position with us you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis and we follow all local state and federal laws including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Remote Work :
No
Employment Type :
Part-time
The Unit Secretary reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.Responsibilities:Demonstrates exemplary cust...
The Unit Secretary reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.
Responsibilities:
- Demonstrates exemplary customer service skills including the ability to use appropriate judgment independent thinking and creativity when resolving issues.
- Answers phones and aids accordingly.
- Communicates with patients and visitors including greeting them upon arrival and providing necessary information related to their visit.
- Responds to patient call lights and requests for assistance in a professional and timely manner.
- Facilitates obtaining a hard copy of the patients health information and scanning into Electronic Medical Record.
- Manages admissions and discharges through Electronic Bed Board.
- Provides clinical staff with medical records of treatment of patients and correct flow of patient and maintains logbook.
- Coordinates and assists in transfer process for patients to another hospital.
- Assures patient care unit readiness for EMR downtime and facilitates data recovery following downtime.
- Orders departmental forms supplies and request engineering/biomed equipment repair. Construct departmental folders as needed.
- Maintains staff phone list for department.
- Participates in performance improvement activities that advance innovative processes to achieve unit targets and exceptional performance.
- Competency in ICARE
- All other duties as assigned.
Qualifications :
Required:
- High School diploma or equivalent
- Efficient computer skills
Preferred:
- Experience in EMR order entry and documentation
Additional Information :
Northwestern Medicine is an equal opportunity employer (disability VETS) and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and at times internal transfers. If you are offered a position with us you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis and we follow all local state and federal laws including the Illinois Health Care Worker Background Check Act.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Remote Work :
No
Employment Type :
Part-time
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