Security Concierge

Job Title: Security Concierge

Ready to take your career to the next level

Were one of the UKs most forward-thinking law firms built on a foundation of innovation collaboration and ambition. Join us and lets shape the future together.

** Note to agencies we are in a period of exclusive direct sourcing for this role and are not accepting applications from agencies.

The role in 60 seconds

• Role: Security Concierge
• Team: Business Services
• Location: Bristol
• Working Pattern: Full time
• Why this role matters: This is a pivotal opportunity to support the business in providing an efficient flexible front and back-office support service to both internal and external clients.

Are you looking for an SIA licensed opportunity in Bristol where you can utilise your excellent communication and people skills in a corporate environment (law firm) with a friendly team If you already have customer service experience in a business setting along with experience of office administration and a current SIA Door Supervisor or Security Guarding licence we are keen to hear from you.

We are currently seeking a professional Security Concierge to provide Client Suite security and safety support in one of the UKs fastest growing law firms. We are dedicated to providing an exceptional service to both internal and external clients taking pride in the environments we manage.

As the ideal candidate for this role you will have sound judgement be meticulous have a high level of attention to detail and be very organised - all pivotal in ensuring an exceptional greeting with a warm and professional demeanour. You will be the first point of contact for clients visitors Partners and employees working collaboratively with the Business Services team stepping in to support team members when required.. Maintaining a thorough knowledge of the services and procedures you will be responsible for delivering an end-to-end customer experience.

You will require a flexible approach to working arrangements owing to involvement in a rota system that sometimes requires an ad-hoc approach. Working as part of a busy friendly unit in a fast-paced environment your hours will be on a rota system between the hours of 08:00 and 18:00 (36.25 per week).

What youll do

Your main responsibilities will include:

• Awareness of vulnerable persons and understanding of cultural differences in interactions.
• Providing concierge duties including welcoming clients customers Partners and employees and providing a site induction.
• Managing access control for staff visitors and contractors
• Carrying out security patrols and Health & Safety checks and monitoring CCTV as required.
• Prompt response to emergencies ensuring that the necessary action is taken at the time of the event.
• Completion of accident incident and near miss reports
• Challenging and handling confrontational situations in a calm professional and legal manner when required.
• Monitoring Fire Security and Intruder Alarms
• Undertaking a range of admin tasks including meeting room and car park bookings
• Meeting room set up & clear down.
• Assisting with the provision of food and beverage service
• Event support
• Fire Marshal and First Aider
• Occasional out of hours support

What were looking for

Were seeking someone who thrives in a fast-paced client-focused environment along with:

• An SIA Door Supervisor or Security Guarding licence (essential)
• Previous experience of working in a high-end hospitality or Front of House environment is essential.
• Experience of working within a professional corporate security environment
• Enjoy dealing with people at all levels.
• Excellent communication skills and a strong customer focus
• Intermediate IT Skills including Microsoft Software Packages (e.g. Excel)

Join a seriously ambitious firm

At Foot Anstey were committed to making a difference for our people our clients and society. Heres what makes us stand out:

• An ambitious growth strategy that opens up opportunities for our people to make their mark.
• A client base that spans household names thriving startups and ambitious enterprises.
• A culture built on our values of being refreshingly human entrepreneurial inclusive and collaborative.
• A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
• Comprehensive professional development and training whatever your role and level we have training that will support you to achieve your goals.
• Awards and Accolades: Insert notable firm achievements rankings or certifications.

Progressive benefits tailored to you

We believe our people are our greatest asset. Thats why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing including:

• Competitive salary and performance-linked bonus.
• Enhanced parental leave policies.
• Private healthcare and wellbeing initiatives (e.g. mental health support gym memberships).
• An open flexible working environment.
• Find out more about our benefits and work environment hereLife at Foot Anstey Foot Anstey

Ready to apply

• Hit the Apply Now button.
  • Send us your CV and a quick note on why this role is perfect for you.
  • Our team will review your application and be in touch whatever the outcome.
• Invited for interview
  • With a straightforward process typically involving two interviews our talent acquisition team will guide you through every step ensuring you feel confident and prepared to show us what you can do.
  • Were here to support your individual needs. If you require any adaptations or adjustments were more than happy to accommodate these. Before your interview well contact you to discuss the themes well cover and answer any questions you might have.
  • If youd like to visit our offices prior to your interview or would like help testing your kit for your virtual interview just let us know.

Lets make your next career move the start of something extraordinary.