WordData Processing Clerk III Administrative Assistant The Online Reporting Unit – ECOM Branch

Edmonton - Canada

Hourly Salary: $ 27 - 34

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

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Completion of the twelfth (12th) school grade including business subjects with an emphasis on word and information processing and track or completion of an appropriate certificate program from an approved business school/college.
A minimum of three (3) years progressively responsible experience in the area of specialization.
Strong organizational interpersonal and time management skills.
Advance computer skills training and experience including Adobe Acrobat Professional Microsoft Office (Outlook Excel OneNote PowerPoint and Access) and Smartsheets.
Previous experience working in an Emergency Communication Center would be an asset.
Previous experience working in a Policing Environment would be an asset.
Professional friendly team player able to work under pressure in a fast-paced environment and committed to providing excellent customer service.
Self-motivated with an ability to work with limited supervision and oversight.
Strong written and verbal communication skills.
Knowledge and proficient use of NicheUA CAD and CopLogic would be considered an asset.
Advanced experience in taking accurate meeting minutes.
Advanced experience working with confidential documents.
Excellent organizational and time management skills.

Hours of Work:
40 hours per week Monday - Friday 0800-1600 hours.

Salary Range:
21B Salary Grade: 013 $27.813 - $34.876 (Hourly) $2225.00 - $2790.10(Bi-Weekly) $58073.54 - $72821.09 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

General:

Civic Service Union 52 members are asked to send a copy of their application to the union office.
The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
Please note that the option to work remotely is not available at this time.
As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances exigent or otherwise as required by Human Resources Division.

The Province of Alberta is a party to the Federal Agreement on Internal Trade the Trade Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at .

HR Technician: BS

**This posting is for one (1) full-time Temporary position ending on or before December 31 2026 **

The Edmonton Police Service is seeking one (1) organized detail-oriented and adaptable individual to support the Online Reporting Unit within the Emergency Communications and Operations Management Branch. This unit is responsible for receiving and triaging online reports and digital evidence related to crimes committed in the City of Edmonton. Key responsibilities include:

Review Evaluate and intake digital/ online non-emergency reports filed by the public using the online platform CopLogic.
Ensure high-quality service professional communication and appropriate escalation of issues.
Electronic and/or physical distribution of online reports to sworn members assigned to the Virtual Investigations Unit Retail Theft Unit Sexual Assault Section Hate and Bias Crimes Section and Emergency Communications and Operations Management Branch.
The Clerk III position will be responsible for triaging complex crime reports to ensure Crime events involving elements of risk to public safety and/or property are properly analyzed triaged and then escalated to ECOMB for patrol dispatch when required. This critical thinking and risk analysis is critical in ensuring public safety and mitigating organizational risk exposure.
Identify incomplete or sensitive submissions.
Ensure proper documentation and follow up with Citizens and organizations submitting reports.
Searching editing and updating various databases for statistical purposes.
Tracking reports documentation and diary dates.
Take on the roles and responsibility of the Online Reporting Unit Supervisor in the absence of the current supervisor when required.
Assist with onboarding and guiding new/ current members.
Support the day-to-day operations of the Online Reporting Unit.
Assist the Online Reporting Unit Supervisor with approval of NicheUA Reports.
Complete scheduling amendments in CARM.
Other related duties as required.

Connect with us!LinkedInFacebookCompletion of the twelfth (12th) school grade including business subjects with an emphasis on word and information processing and track or completion of an appropriate certificate program from an approved business school/college.A minimum of three (3) years progressiv...

Connect with us!

Facebook

Completion of the twelfth (12th) school grade including business subjects with an emphasis on word and information processing and track or completion of an appropriate certificate program from an approved business school/college.
A minimum of three (3) years progressively responsible experience in the area of specialization.
Strong organizational interpersonal and time management skills.
Advance computer skills training and experience including Adobe Acrobat Professional Microsoft Office (Outlook Excel OneNote PowerPoint and Access) and Smartsheets.
Previous experience working in an Emergency Communication Center would be an asset.
Previous experience working in a Policing Environment would be an asset.
Professional friendly team player able to work under pressure in a fast-paced environment and committed to providing excellent customer service.
Self-motivated with an ability to work with limited supervision and oversight.
Strong written and verbal communication skills.
Knowledge and proficient use of NicheUA CAD and CopLogic would be considered an asset.
Advanced experience in taking accurate meeting minutes.
Advanced experience working with confidential documents.
Excellent organizational and time management skills.

Hours of Work:
40 hours per week Monday - Friday 0800-1600 hours.

General:

Civic Service Union 52 members are asked to send a copy of their application to the union office.
The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
Please note that the option to work remotely is not available at this time.
As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances exigent or otherwise as required by Human Resources Division.

**This posting is for one (1) full-time Temporary position ending on or before December 31 2026 **

Review Evaluate and intake digital/ online non-emergency reports filed by the public using the online platform CopLogic.
Ensure high-quality service professional communication and appropriate escalation of issues.
Electronic and/or physical distribution of online reports to sworn members assigned to the Virtual Investigations Unit Retail Theft Unit Sexual Assault Section Hate and Bias Crimes Section and Emergency Communications and Operations Management Branch.
The Clerk III position will be responsible for triaging complex crime reports to ensure Crime events involving elements of risk to public safety and/or property are properly analyzed triaged and then escalated to ECOMB for patrol dispatch when required. This critical thinking and risk analysis is critical in ensuring public safety and mitigating organizational risk exposure.
Identify incomplete or sensitive submissions.
Ensure proper documentation and follow up with Citizens and organizations submitting reports.
Searching editing and updating various databases for statistical purposes.
Tracking reports documentation and diary dates.
Take on the roles and responsibility of the Online Reporting Unit Supervisor in the absence of the current supervisor when required.
Assist with onboarding and guiding new/ current members.
Support the day-to-day operations of the Online Reporting Unit.
Assist the Online Reporting Unit Supervisor with approval of NicheUA Reports.
Complete scheduling amendments in CARM.
Other related duties as required.