Sellwood Medical Clinic an award-winning privately owned medical clinic has grown to four locations in the Portland Metro area. We are headquartered in the Historic Home of Robert Sellwood (est. 1907) in the heart of the Sellwood neighborhood. SMC has been providing exceptional compassionate care for over twenty-two years. We promote work/life balance and seeking to add a full-time Medical Receptionist to our exceptional administrative team. We have a great team environment and are looking for a few more awesome individuals to join our team and bring their best to work each day!
Clinic hours: Weekdays: 7:45am - 5:30pm
Saturdays: 8:45am to 3pm.
Schedule:
- 8 hour shift
- Weekend availability a plus
- Sellwood locations with possibility to cover other offices
DUTIES/RESPONSIBILITIES
As a Medical Front Desk Representative you will be the first point of contact for our patients. You will greet families as they arrive book appointments answer phone calls and collect payment information. The ideal candidate has a cheerful disposition excellent communication and computer skills experience with Athena or willing to learn and is capable of multitasking.
Opens and closes front office and reception area a.m. and p.m. /Unlock door turn on/off lights tidy reception area.
Responds to visitors clients and employees in a courteous and professional manner.
Approaches problems with a focus on Customer Service.
Scans medical records and patient pertinent information when received (at least by day end) into Athena EMR system and routes to correct staff.
Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
Follows the intake guidelines of the clinic in regard to retrieving demographic data at patient visits and during phone calls.
QUALIFICATIONS:
Excellent verbal and written communication skills.
Proficient on Microsoft Word Microsoft Outlook Athena and ShoreTel Phone system.
Strong interpersonal skills.
Ability to understand and follow written and verbal instructions
Ability to deal effectively with a diversity of individuals at all organizational levels.
Commitment to excellence and high standards.
Strong organizational skills; able to manage priorities and workflow.
Versatility flexibility and a willingness to work within constantly changing priorities with enthusiasm.
Bilingual skills a plus.
Professional appearance and demeanor
Ability to perform diversified clerical functions and basic accounting procedures.
PHYSICAL/MENTAL REQUIREMENTS:
Sit for prolonged periods.
Perform some repetitive motion activities.
Coordinate multiple tasks simultaneously.
Be able to maintain a clean and orderly front reception area.
HIPAA standards to be followed.
Pay: $17.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
- Pet Insurance
Education:
- High school or equivalent (Required)
Experience:
- Medical Reception experience: 2 years (Preferred)
- Customer service: 2 years (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 3 years (Required)
Sellwood Medical Clinic is an established flourishing and well-loved family medicine and pediatric care practice with four locations in the greater Portland Metro area. The practice focuses on providing compassionate patient-oriented health care making them an integral part of the medical field in the community.
Sellwood Medical Clinic is proud of its diverse group of practitioners with a range of training experience and specialties. As a team they provide expert family medical care as well as award-winning pediatric care ensuring all of your family members from newborns to grandparents get the caring and professional medical attention that they deserve. We also provide gynecological services for womens health. The team focuses on building long-term relationships with their patients to provide preventive care as well as timely care for unexpected injuries or illnesses.
Sellwood Medical Clinic has four locations two in Portlands Sellwood neighborhood one in North Portland and one in Beaverton making it easy for your family to access the care they need in a convenient manner.