The Medical Assistant performs routine clinical and administrative duties to support the daily operations of the practice. This role ensures high-quality patient care smooth workflow and an excellent patient experience.
Responsibilities:
- Follow up on reported patient issues and assist with service recovery.
- Maintain equipment and medical supplies including reordering stocking cleaning/disinfection and troubleshooting.
- Keep examination areas clean organized and fully stocked.
- Manage and respond to all in-basket messages and patient phone calls.
- Round with patients to ensure a positive and consistent patient experience.
- Assist providers (physicians PAs NPs or nurses) with patient assessments and treatments.
- Obtain and accurately document vital signs height weight medication history allergies screenings and other relevant information.
- Perform basic diagnostic procedures and specimen collection including phlebotomy splint application and procedural room setup.
- Assist patients with MyChart activation and ensure Telehealth connectivity for scheduled appointments.
- Perform administrative and clerical duties such as scanning reception scheduling data entry and registration.
- Review and document Social Determinants of Health; provide patient education and resources as needed.
- Monitor and communicate changes in patient condition; document care and provide discharge instructions.
- Recognize emergent situations and seek assistance immediately.
- Review patient charts to ensure imaging and all required documentation are available for appointments.
Education & Certification Requirements:
- Graduate of an accredited Medical Assistant or EMT program OR six (6) months of patient care experience.
- BLS certification from the American Heart Association or Red Cross (accepted formats include e-card RQI or traditional card)
The Medical Assistant performs routine clinical and administrative duties to support the daily operations of the practice. This role ensures high-quality patient care smooth workflow and an excellent patient experience. Responsibilities: Follow up on reported patient issues and assist with servic...
The Medical Assistant performs routine clinical and administrative duties to support the daily operations of the practice. This role ensures high-quality patient care smooth workflow and an excellent patient experience.
Responsibilities:
- Follow up on reported patient issues and assist with service recovery.
- Maintain equipment and medical supplies including reordering stocking cleaning/disinfection and troubleshooting.
- Keep examination areas clean organized and fully stocked.
- Manage and respond to all in-basket messages and patient phone calls.
- Round with patients to ensure a positive and consistent patient experience.
- Assist providers (physicians PAs NPs or nurses) with patient assessments and treatments.
- Obtain and accurately document vital signs height weight medication history allergies screenings and other relevant information.
- Perform basic diagnostic procedures and specimen collection including phlebotomy splint application and procedural room setup.
- Assist patients with MyChart activation and ensure Telehealth connectivity for scheduled appointments.
- Perform administrative and clerical duties such as scanning reception scheduling data entry and registration.
- Review and document Social Determinants of Health; provide patient education and resources as needed.
- Monitor and communicate changes in patient condition; document care and provide discharge instructions.
- Recognize emergent situations and seek assistance immediately.
- Review patient charts to ensure imaging and all required documentation are available for appointments.
Education & Certification Requirements:
- Graduate of an accredited Medical Assistant or EMT program OR six (6) months of patient care experience.
- BLS certification from the American Heart Association or Red Cross (accepted formats include e-card RQI or traditional card)
View more
View less