Manager, Fulfilment (Warehouse)

Shah Alam - Malaysia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014 we started operations in Singapore and have become the regions largest and fastest growing last-mile logistics company partnering with over 35000 merchants and delivering more than 1000 parcels every minute across six countries.

Job Responsibilities

Manage end-to-end warehousing and fulfilment operations ensuring that the warehouse runs smoothly and at peak efficiency by supervising organizing directing and training team of warehouse associates and establishing monitoring and managing operational goals.
Ensure all B2B and B2C orders are fulfilled (picked packed and dispatched) accurately within the agreed SLA.
Review and prepare workflow manpower and space requirements equipment layout and action plans while ensuring productivity quality and customer service standards are met.
Participate in warehousing design establish and implement warehouse management procedures quality control processes and various indicator systems be responsible for the KPI of warehouse operations.
Implement and improve the warehouses rules and regulations standardize operating standards and processes allocate human resources reasonably and monitor each job on the warehouse site; improve work efficiency plan budgets and reduce costs.
Use a system software to keep records edit and manage the inventory flow in the fulfillment center.
Manage arrangements with internal and external delivery partners to ensure that orders are dispatched on time and accurately to customers.
Optimize warehouse operations via continuous improvement and implement cost saving measures.
Work with internal stakeholders including product team regional operations project business development teams to ensure that system and process gaps are flagged and that process changes are implemented effectively in the warehouse.
Develop and execute on project-based ad-hoc solutions arising from client requests (e.g. campaign sales picking).
Communicate policies to Associates and act as the primary information source for the team maintain compliance consistency and taking corrective action when needed.
Maintain a safe and healthy work environment by establishing following and enforcing standards and procedures and complying with legal regulations.

Job Requirements

BusinessCcompetency;
Business Acumen - Good understanding of the organisations objectives operations market environment and ethical issues
Resource Management - Effective and efficient resource management
Interpersonal Skills - Able to work as an individual contributor and with a team
3 - 5 years of operations management experience preferably in logistics/supply chain industry
Prior experience in a warehouse working on logistics operations and fulfillment (parcels/delivery for other 3PLs liaise with fulfillment partners hands-on experience preferred)
Understanding of B2B/B2C warehousing and fulfilment as a service
People management experience would be good but no need too extensive
Degree or equivalent ideally in Logistics and Supply Chain Management
Capable to process new information on the go and be comfortable with ambiguity
Meticulous detail-oriented and process driven
Highly organised and responsible individual
Strong people management skills
Willingness to work hands-on in a warehouse and help out with on-ground warehouse processes
Proficiency in Microsoft Office (Word Powerpoint Excel) and Google Workspace (Docs Slides Sheets Forms)
Knowledge of key WMS functionalities would be preferred
Proficiency in English (Reading Writing & Speaking)

Submit a job application

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Required Experience:

Manager

Job Responsibilities

Manage end-to-end warehousing and fulfilment operations ensuring that the warehouse runs smoothly and at peak efficiency by supervising organizing directing and training team of warehouse associates and establishing monitoring and managing operational goals.
Ensure all B2B and B2C orders are fulfilled (picked packed and dispatched) accurately within the agreed SLA.
Review and prepare workflow manpower and space requirements equipment layout and action plans while ensuring productivity quality and customer service standards are met.
Participate in warehousing design establish and implement warehouse management procedures quality control processes and various indicator systems be responsible for the KPI of warehouse operations.
Implement and improve the warehouses rules and regulations standardize operating standards and processes allocate human resources reasonably and monitor each job on the warehouse site; improve work efficiency plan budgets and reduce costs.
Use a system software to keep records edit and manage the inventory flow in the fulfillment center.
Manage arrangements with internal and external delivery partners to ensure that orders are dispatched on time and accurately to customers.
Optimize warehouse operations via continuous improvement and implement cost saving measures.
Work with internal stakeholders including product team regional operations project business development teams to ensure that system and process gaps are flagged and that process changes are implemented effectively in the warehouse.
Develop and execute on project-based ad-hoc solutions arising from client requests (e.g. campaign sales picking).
Communicate policies to Associates and act as the primary information source for the team maintain compliance consistency and taking corrective action when needed.
Maintain a safe and healthy work environment by establishing following and enforcing standards and procedures and complying with legal regulations.

Job Requirements

BusinessCcompetency;
Business Acumen - Good understanding of the organisations objectives operations market environment and ethical issues
Resource Management - Effective and efficient resource management
Interpersonal Skills - Able to work as an individual contributor and with a team
3 - 5 years of operations management experience preferably in logistics/supply chain industry
Prior experience in a warehouse working on logistics operations and fulfillment (parcels/delivery for other 3PLs liaise with fulfillment partners hands-on experience preferred)
Understanding of B2B/B2C warehousing and fulfilment as a service
People management experience would be good but no need too extensive
Degree or equivalent ideally in Logistics and Supply Chain Management
Capable to process new information on the go and be comfortable with ambiguity
Meticulous detail-oriented and process driven
Highly organised and responsible individual
Strong people management skills
Willingness to work hands-on in a warehouse and help out with on-ground warehouse processes
Proficiency in Microsoft Office (Word Powerpoint Excel) and Google Workspace (Docs Slides Sheets Forms)
Knowledge of key WMS functionalities would be preferred
Proficiency in English (Reading Writing & Speaking)

Submit a job application

Required Experience:

Manager

Key Skills

Shipping & Receiving
Inventory Control
Forklift
Continuous Improvement
Warehouse Management
Warehouse Experience
Warehouse Distribution Experience
Warehouse Management System
Leadership Experience
Supervising Experience
Logistics
3PL

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About Company

Ninja Van

Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.

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