Position Overview
care of customer order handlings and shipment ensure customer order on time delivery and satisfaction to maintain good commercial cooperation with customers.
responsible for all domestic and abroad logistic shipment issues ensure all import and export issues handled in a timely manner and correctly whilst keep logistic cost at a controllable level.
1.负责处理客户订单及发货事宜确保客户订单准时交付和客户满意度
2.负责所有国内国外物流事宜确保进出口事务及时准确处理同时控制物流成本
Main Responsibilities:
1. Receive customer orders and make sure the customer order released correctly before maintaining IFS system.
负责接收并落实客户订单检查确认订单信息准确无误并把订单信息维护到IFS系统
2. Proactively communicate with customer about the order status and confirm the delivery time in an effective manner ensure customer satisfaction and maintain good commercial relationship with customer.
积极主动并且有效地与客户沟通订单的状态和交期确保客户满意度并与客户维持良好的合作关系
3. Provide open order status report and monthly report to customer and hold monthly meetings with customer.
给客户提供订单状态报告及月度报告并主持客户月度会议
4. In charge of shipment arrangement coordinate with forwarder to pick up and deliver goods in time. Work out shipping documents to forwarder or broker with 100% accuracy.
负责货运安排联系货代及时取货送货制作发货文件并提供给货代或报关行确保相关文件100%准确
5. Be responsible for freight quotation inquiries both domestic logistic shipment and import & export control shipment cost in a most reasonable level with satisfied and efficient service. Also handle all freight bills and payment issues.
负责国内运输和进出口运费的询价能够把物流成本控制在最合理范围内确保各项物流业务的服务及时且高效 负责物流发票以及付款安排
6. Be familiar with HS code classification the latest updated logistic and customs policies minimize logistic import/export customs clearance risk.
熟悉进出口商品的海关商编归类及最新的物流和海关政策减少物流和进出口清关风险
Qualifications :
Main Requirements:
1. Bachelors degree major in Logistics international trade or relevant.
本科学历 物流国贸或其他相关专业
2. Three years relevant working experience in customer service logistics or foreign trade business.
3年客户服务物流或外贸跟单等相关工作经验
3. Good communication and coordination skills active team player detail oriented.
具备优秀的沟通协调能力 积极主动的工作态度以及良好的团队合作精神 工作认真细致
4. Fluent in written and oral English.
流利的英语读写及口语能力
其他信息 :
1. Position available for start-up as soon as possible.
职位就绪可即刻入职
2. Probation period: 6 months.
试用期6个月
Remote Work :
No
Employment Type :
Full-time
TOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future.