Job Title:
Temporary Service Dispatcher & Customer Service Coordinator
(Approximately 47 Month Assignment)
Location: San Diego CA (On-site)
Employment Type: Full-Time Temporary
Schedule: MondayFriday 7:30am4:30pm
ZED Electric is a thriving electrical service company based in San Diego known for integrity craftsmanship and a commitment to exceptional customer experiences. We foster a positive growth-driven work culture where every team member is valued.
Were seeking a Temporary Service Dispatcher & Customer Service Coordinator to support our operations team during an employee leave period. This role is full-time and expected to last approximately 47 months with the possibility of extension depending on business needs.
You will work closely with our Operations Manager handling inbound service requests dispatching technicians coordinating schedules and ensuring smooth customer interactions. This is a key position at the center of our daily operations.
Professionally handle incoming calls and customer inquiries
Schedule and dispatch service technicians using ServiceTitan
Support the Operations Manager with administrative and executive tasks
Communicate clearly with clients technicians and vendors
Maintain accurate job notes and service documentation
Monitor daily workflow and adjust dispatch as needed
Track technician progress for efficiency and schedule adherence
Conduct customer follow-ups for scheduling or service updates
Assist with office coordination or executive admin support as needed
Maintain a calm positive solution-focused attitude in a fast-paced environment
2 years experience in dispatch CSR call center or office coordination
Experience in electrical plumbing HVAC or other trades strongly preferred
College education preferred
Excellent written and verbal communication skills
Highly organized and able to multitask effectively
Experience with ServiceTitan or similar software is a plus
Tech-savvy with iPhones Google Workspace and scheduling tools
Strong problem-solving skills and a hospitality mindset
Pay: $28$31/hour depending on experience
Temporary employees are eligible for:
Paid Sick Leave
Paid Holidays (if they fall during the assignment)
Access to training and development while employed
Apply at and attach your resume.
Learn more about our company at
Temporary Dispatcher Temp CSR Scheduling Coordinator Customer Service Admin Office Coordinator Executive Assistant Client Care Field Service Electrical Trades ServiceTitan Fast-Paced Environment Problem Solver Coordinator Customer Experience
Required Experience:
Senior IC
Reliable San Diego electrical contractor for repairs, service, maintenance & more. Serving homes, offices & job sites across the county.