Communications Assistant

Los Angeles, CA - USA

Monthly Salary: USD 50000 - 60000

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Communications Assistant

Location: Los Angeles CA
Employment Type: Full-Time

About the Role
We are looking for a friendly organized and detail-oriented Communications Assistant to serve as a key point of contact between our company customers and this role you will assist with day-to-day communication respond to inquiries help manage customer interactions and ensure clear consistent messaging across all channels. This position is ideal for someone who enjoys speaking with people solving problems and supporting customers in a professional setting.

Key Responsibilities

Respond to customer inquiries via phone email or in-person communication
Provide accurate information about products services schedules and company policies
Assist with resolving customer concerns or escalating issues when needed
Maintain a positive helpful and professional tone in all interactions
Coordinate communication between internal teams and customers to ensure timely follow-ups
Track and document customer communication requests and feedback
Support appointment scheduling confirmations and customer reminders
Assist with preparing simple customer-facing updates notices or FAQs
Help maintain organization of contact lists communication logs and customer records

Qualifications

Strong verbal and written communication skills
Friendly and professional customer-facing demeanor
Ability to stay calm and helpful during busy periods
Strong organizational skills and attention to detail
Basic computer and data-entry skills
Previous experience in customer service administrative support or communication roles is helpful but not required
Reliable punctual and comfortable working in a fast-paced environment

What We Offer

Competitive pay with bonus potential
Training to ensure you feel confident in customer communication procedures
Opportunities for growth into communications operations or customer experience roles
Supportive team-oriented environment

Ideal Candidate
You will succeed in this role if you enjoy helping people communicating clearly and acting as a dependable link between customers and the team. If youre patient organized and customer-focused this position offers a great long-term path.

Required Skills:

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Communications AssistantLocation: Los Angeles CAEmployment Type: Full-TimeAbout the RoleWe are looking for a friendly organized and detail-oriented Communications Assistant to serve as a key point of contact between our company customers and this role you will assist with day-to-day communication r...