Cash Management Solutions Specialist (12-month contract)

Vancouver - Canada

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Your Role in Supporting Our Members:

As a Cash Management Solutions Specialist you will play a critical role in supporting Vancitys business members by adjudicating EFT applications managing Prime Accounts and setting up Online Business Plus services. You will provide technical support ensure accurate documentation and system setup and apply compliance standards to mitigate risk. Were looking for a detail-oriented member-focused individual who thrives in a fast-paced environment and is passionate about delivering exceptional service and operational accuracy.

This is a 12-month contract role based at our Vancity head office and will report directly to the Team Manager Cash Management Solutions. While this position provides a hybrid work arrangement you will be expected to be on-site for events and business demands.

How Youll Make an Impact:

Adjudicating Electronic Funds Transfer (EFT) applications within own $50K limit in the LOS system and submitting for approval when over limit
Engaging with members to obtain EFT details preparing EFT documents submitting to Central1 and completing setup in Payment Stream system
Providing EFT technical support to members and responding to ongoing EFT issues and requests
Setting up and managing Prime Accounts in T24
Performing analysis and review of $2 billion Prime Account portfolio to support pricing negotiations and ensure correct revenue stream
Engaging with members to obtain Online Business Plus (OBP) details processing OBP applications programming in T24 and completing setup in MDBUA system
Responding to ongoing OBP issues and requests
Applying organizational risk and compliance standards policies procedures and controls to meet regulatory requirements and mitigate risk
Responding to phone and email inquiries from members branches and MSC

What Youll Bring to the Team:

Diploma or degree in business administration finance or a related field
Minimum 3 years of experience in cash management banking operations or financial services
Strong working knowledge of EFT OBP and Prime Account systems including LOS T24 MDBUA and Payment Stream
Experience with member engagement and technical support
Familiarity with compliance and risk mitigation practices in financial institutions
Excellent communication and documentation skills

Extra Skills That Set You Apart:

Experience with Central1 EFT submission processes
Advanced Excel or data analysis skills for portfolio review
Knowledge of pricing strategies and revenue stream optimization

Youll Thrive Here If You Are:

Detail-oriented You ensure accuracy in financial documentation and system setup
Member-focused You prioritize member needs and deliver responsive support
Analytical You interpret data to support pricing and revenue decisions
Collaborative You work effectively across departments and with external partners
Adaptable You manage multiple systems and respond to evolving member requests

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

What Youll Earn:
The salary band for this role is Band pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements

Posting Deadline: Please apply by Friday December 12th at 4:00pm.

Vancity Talent Programs:
Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process

Required Experience:

Your Role in Supporting Our Members:As a Cash Management Solutions Specialist you will play a critical role in supporting Vancitys business members by adjudicating EFT applications managing Prime Accounts and setting up Online Business Plus services. You will provide technical support ensure accurat...