Office Assistant, Patient Registration
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Job Summary
Job Details
Job Location: Trinity Health Medical Arts (09) - Minot ND
Position Type: Part Time
Salary Range: $16.39 - $22.95 Hourly
Job Shift: Days/Evenings
Job Category: Customer & Admin Support
Description
Performs variety of clerical duties to include greeting patients scheduling appointments answering telephone calls and collecting payments; maintaining a high level of customer service at all times. May float to other Reception areas as needed.
Qualifications
Licenses and Certifications Required None Educational Requirements HS Diploma or GED preferred Experience Requirements Customer service experience or training required. Preferably six (6) mos minimum Experience in a clerical or office setting preferred Medical terminology knowledge preferred Experience with computer appointment software preferred Special Skills or Training Requirements Ability to communicate effectively in person and on the telephone Ability to demonstrate good judgement in handling incoming calls and in person patients efficiently and appropriately Exceptional interpersonal customer service problem-solving verbal and written communication and conflict resolution Ability to handle confidential and sensitive information Ability to work in a fast-paced environment; working efficiently and multi-tasking Compliance with all Privacy and Confidentiality Standards per Trinitys policies
Job Location: Trinity Health Medical Arts (09) - Minot ND
Position Type: Part Time
Salary Range: $16.39 - $22.95 Hourly
Job Shift: Days/Evenings
Job Category: Customer & Admin Support
Description
Performs variety of clerical duties to include greeting patients scheduling appointments answering telephone calls and collecting payments; maintaining a high level of customer service at all times. May float to other Reception areas as needed.
Qualifications
Licenses and Certifications Required None Educational Requirements HS Diploma or GED preferred Experience Requirements Customer service experience or training required. Preferably six (6) mos minimum Experience in a clerical or office setting preferred Medical terminology knowledge preferred Experience with computer appointment software preferred Special Skills or Training Requirements Ability to communicate effectively in person and on the telephone Ability to demonstrate good judgement in handling incoming calls and in person patients efficiently and appropriately Exceptional interpersonal customer service problem-solving verbal and written communication and conflict resolution Ability to handle confidential and sensitive information Ability to work in a fast-paced environment; working efficiently and multi-tasking Compliance with all Privacy and Confidentiality Standards per Trinitys policies
Key Skills
- Air Ticketing
- API
- CAD CAM
- Data Management
- Equity
- Import & Export
About Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more
