Job Description
Financial Patient Program Specialist
Purpose: Ensure excellence in the execution of the Oncology Financial Patient Program (FPP) in Mexico through the proper implementation of the communication plan effective coordination with cross-functional areas and vendors and monitoring of program controls guaranteeing strict compliance with internal policies and current SOPs.
Key Responsibilities
Ensure timely implementation of the FPP communication plan in line with established timelines agreements and guidelines while ensuring compliance with current program policies and controls. Develop and approve materials for multichannel campaigns.
Vendor management: ensure deliverables are met and coordinate meetings with internal areas to gather feedback and implement improvements swiftly. Manage travel per diem expenses and the validation of work plans.
Monitor vendor KPIs and program controls ensuring strict compliance with policies SOPs and other applicable requirements (data privacy pharmacovigilance and compliance). Ensure teams keep their training up to date on SOPs and program operations.
Maintain clear and up-to-date documentation on controls monitoring activities and meeting minutes ensuring traceability and the availability of evidence for audits and follow-up.
Prepare periodic presentations for senior management to report overall project progress and confirm that controls remain in place without deviations.
Requirements
University degree in related fields (Administration Marketing Communications Health).
At leat 2 years of experiencie working on Patient Programs with high compliance standards.
Strong project tracking structure (methodologies timelines dashboards tracking).
Strong adherence to policies SOPs and compliance in pharma/healthcare.
Tools: MS Office project management platforms and basic analytics.
Competencies: project management effective communication stakeholder management data orientation attention to detail and problem solving; intermediateadvanced English.
Enterprise Leadership Skills: execution excellence innovation networking and collaboration with partners ownership and accountability strategic planning.
Required Skills:
Accountability Accountability Adaptability Clinical Program Management Communication Communications Planning Compliance Policies Controls Assurance Cost Analysis Data Analysis Developing Pricing Strategies Finance Health Economic Modeling Health Economics Internal Control Implementation Legal Agreements Market Access Market Development Market Research Networking Relationships Pharmaceutical Compliance Pharmaceutical Pricing Pharmacovigilance Policy Implementation Pricing Processes 3 morePreferred Skills:
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Employee Status:
RegularRelocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
HybridShift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
01/2/2026*A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Required Experience:
IC
Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicine ... View more