Middle strongSenior Technical Writer

Lviv - Ukraine

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

We are looking for a Middle strong/Senior Technical Writer to join our team. N-iX was entrusted with testing connected watch apps (iOS & Android) and devices for a Swiss luxury watch brand. You will be responsible for bringing the user documentation for several watch models up to date and supporting ongoing releases. After that your main goal will be to design and create the comprehensive yet clear and succinct user documentation for the upcoming next-generation watch.

Responsibilities:

Review audit and refactor existing User Manuals for current connected watches and mobile applications (iOS & Android) to ensure they are accurate and up-to-date;
Design structure and author the complete User Manual and supporting documentation for the upcoming next-generation watch release;
Work closely with Product Managers Developers and the QA team to understand new features hardware specifications and app functionalities;
Collaborate with the projects system team for smooth industrialisation of the publication process;
Continuously ensure adequacy with Web Content Accessibility Guidelines (WCAG) using tools such as Lighthouse and Wave;
Ensure all documentation aligns with the luxury brands tone of voice style guides and high standards for user experience;
Translate complex technical specifications (connectivity pairing firmware updates) into clear concise and easy-to-understand instructions for end-users;
Manage the documentation timeline to ensure all guides are ready and reviewed prior to product launches and app updates;
Prepare release documentation (release notes FAQs) to ensure all product updates enhancements and bug fixes are accurately documented and communicated both to internal stakeholders and end users.

Requirements:

Spoken and written advanced English;
At least 3 years of experience in writing high-quality hardware and software procedural documentation for non-technical audiences;
Strong knowledge of the topic-based authoring approach and minimalism;
1 year of experience designing and publishing web documentation using Markdown and Docusaurus;
Hands-on experience with Git-based source control tools;
Ability to tailor the documentation development lifecycle to existing release processes;
Ability to work independently and with others;
Strong self-organization and time-management skills.

We offer*:

Flexible working format - remote office-based or flexible
A competitive salary and good compensation package
Personalized career growth
Professional development tools (mentorship program tech talks and trainings centers of excellence and more)
Active tech communities with regular knowledge sharing
Education reimbursement
Memorable anniversary presents
Corporate events and team buildings
Other location-specific benefits

*not applicable for freelancers

Required Experience:

Senior IC

We are looking for a Middle strong/Senior Technical Writer to join our team. N-iX was entrusted with testing connected watch apps (iOS & Android) and devices for a Swiss luxury watch brand. You will be responsible for bringing the user documentation for several watch models up to date and supporting...