Role summary:
a) Customer representative on shop floor
b) Ensure all leading indicators inline to avoid the customer complaints/ claims
c) To ensure the quality functioning as per the plan throughout the chain.
d) To ensure the adequacy of the Quality management systems as per the IMS (ISO &14001) requirements and to maintain.
Key responsibilities and activities include but is not limited to:
- Management of QMS throughout the organisation and interaction with the other department to secure the same.
- Managing Internal and external audit (i.e. customer certifying bodies TP etc).
- Follow up on regular basis on the targets or specific assignments to the members of the management review.
- Updating the superiors regarding the progress of all the allotted tasks on regular basis.
- Maintains records as a part of documents compliance.
- Maintain HOKE and safety throughout the areas of responsibility
- Ensure all leading and lagging indicators are maintained as per the goal.
- Drive improvements - cost reduction as well as quality improvement
Key Responsibilities & Job Content
QC:
- Testing of the product as per QAP / INTERNAL TEST PLAN
- Corrective actions and compliance to the corrective actions on NCs and CCFs
- Evaluate incoming goods and finished products as per the Roxul Rockwool- control procedures and work instruction.
Customer: -
- Addressing and integrating customer specific requirements
- Customer satisfaction.
Certification: -
- Quality Certification of finish goods
- Secure the implementation and right to use of the quality marks / certificates of finished goods and health certificates like EUCEB KORONA etc.
- Interactions with external certifying bodies for the surveillances
- Responsible to conduct all kind of product certificate audits.
Laboratory: -
- Prepare and updating the product and raw material specifications.
- Third party inspection of products and raw materials as per the agreed frequency.
- Carrying out the inspection of product and raw material as per specs / work instruction / frequency
- Ensure the calibration of all the labs equipment.
- Improvement: -
- Proposing and implementing cost saving activities in responsibility.
- Productivity improvement in PSM line
- Reduce cost of manufacturing in PSM line
- Improve the fire properties of our products
- Reduction in cost of product testing.
- New Raw Material development & trials.
Man management: -
- Training of staff / associates on the Quality systems.
- Shift management
- Allocation of manpower
Required Experience:
Senior IC
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