Service Innovation Engineer
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Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title
Service Innovation EngineerJob Description
Service Innovation Engineer
As a Service Innovation Engineer you have to to drive innovative solutions that enhance serviceability and performance. This role combines technical expertise problem-solving skills and collaboration to improve service processes and ensure compliance with regulatory standards. You will actively contribute to product development serviceability assessments and continuous improvement initiatives.
Your role:
Integrates multi-disciplinary approaches and fundamental service innovation principles to develop robust solutions for technical challenges ensuring comprehensive problem-solving strategies working under general supervision.
Supports to improve and secure the serviceability of released products by actively representing the service organization in the product development process.
Helps to investigate the serviceability of newly designed products based on defined service requirements providing recommendations to enhance component serviceability.
Offers intricate solutions for partial technical problems by synthesizing previous experiences and insights gained from detailed feasibility studies fostering innovative problem-solving methodologies.
Contributes to small-scale service innovation projects overseeing project teams and coordinating project activities to achieve desired outcomes efficiently.
Communicates alerts to facilitate prompt service delivery for connected and entitled installed bases enabling swift and effective alert handling and diagnostics by market roles.
Applies advanced technical expertise and knowledge to address complex problems and challenges within the service innovation domain leveraging insights to drive continuous improvement and innovation.
Engages in knowledge-sharing activities and pursues continuous learning opportunities to stay abreast of emerging trends and best practices in service innovation fostering a culture of growth and development within the team.
Cultivates a collaborative and innovative work environment fostering teamwork creativity and a proactive approach to problem-solving among colleagues to drive service innovation initiatives forward effectively.
Youre the right fit if:
Bachelors Degree in Engineering Architecture Information Systems or Computer Science
4 Years of experience in Medical Devices and the Service and support role.
Prior experience in sustenance engineering service support and design change.
Good communication and cross functional collaberation.
Regulatory compliance and quality assurance
Technical writing and documentation
Test design and data analysis
Root Cause Analysis (RCA) and continuous improvement
Solution design and architecture
Agile methodology and project coordination
How we work together
We believe that we are better together than apart. This is an office-based role which means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.
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Key Skills
- Debugging
- Computer Networking
- ConnectWise
- PKI
- PowerShell
- Windows
- C#
- Automotive Diagnostics
- Medical Imaging
- Azure
- Technical Support
- Troubleshooting
About Company
Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more
