Process Specialist Assistant ManagerManager Consulting

Job Description & Summary

As a Process Specialist at Grant Thornton you will play a pivotal role in driving operational excellence across client engagements and internal functions. You will lead process improvement initiatives collaborate with cross-functional teams and apply analytical and project management skills to deliver measurable business outcomes. This role is ideal for professionals with a passion for continuous improvement stakeholder engagement and strategic execution.

At Grant Thornton we are committed to continuous learning and development. If you do not meet every requirement listed we still encourage you to apply. We value a growth mindset and are dedicated to helping our people reach their full potential.

Roles & Responsibilities

• Process Analysis & Design: Evaluate existing business processes to identify inefficiencies and improvement opportunities. Design and document optimised workflows aligned with strategic goals.
• Stakeholder Engagement: Collaborate with internal teams and clients to gather requirements and feedback. Facilitate workshops and meetings to align process changes with business needs.
• Implementation & Change Management: Lead or support the rollout of process improvements including training and communication plans. Monitor adoption and effectiveness of new processes adjusting as needed.
• Performance Monitoring & Reporting: Develop KPIs and dashboards to track process performance. Present findings and recommendations to senior leadership and clients.
• Project Leadership: Manage or contribute to cross-functional projects ensuring timely delivery and quality outcomes. Support risk management and compliance efforts related to process changes.

Skills and Experience

Education and Certifications

• Bachelors degree in business Engineering or related field.
• 47 years of experience in process improvement consulting or business analysis.
• Proficiency in process mapping tools (e.g. Visio Lucidchart Miro).

Skills and Competencies

• Prior consulting experience in a professional services environment is desirable.
• Strong data analysis and problem-solving capabilities
• Strong analytical and interpersonal skills with a commitment to professional and client service excellence. The ability to develop good working relationships is critical; and
• Exceptional communication and relationship building skills across project team key partners and executive management.

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