SAINT LAURENT Senior Client Advisor
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Summary
ABOUT SAINT LAURENTFounded in 1961 Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called Rive Gauche synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
In 1999 the luxury goods division of the Kering Group acquired Yves Saint Laurent and under the creative direction of Anthony Vaccarello since April 2016 continues to position the house at the summit of the luxury universe.
Today Saint Laurent collections include womens and mens ready-to-wear shoes handbags small leather goods jewelry scarves ties and eyewear.
Job Description
PURPOSE OF THE POSITION:
A Senior Client Advisor contributes actively to the store sales and key indicators achievement.
They are providing a unique memorable sophisticated and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values image and standards.
MISSIONS & RESPONSIBILITIES
Provide an outstanding client and after-sale service to all visitors and clients
Show passion in connecting and reconnecting with clients putting them at the center identifying their needs and anticipating their future requests
Cultivate a robust client portfolio to secure a proactive and growing business
Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
Know how to create personalized versatile and timeless silhouettes for the client and demonstrating your passion for the fashion culture
Show a transparent and genuine attitude with the client and create a unique connection with them
Communicate in a professional and authentic way with clients and colleagues
Effectively use all the available tools to optimize business opportunities
Proactively support the front and back-of-house teams their achievements and ultimately the overall team spirit
Adhere to all company policies and operational procedures and follow them
PROFILE
A preferred professional experience in providing a high quality service focused on Client expectations i.e. in fashion & accessory retail in customer service or in luxury hospitality
Have personal taste and passion for the fashion culture like to create personalized looks
Have a natural business mindset and an entrepreneurial spirit
Open-minded and looking for a company valuing audacity and authenticity
Strong team spirit to achieve common goals
At ease with using tools and applications learns fast with new technologies
Motivation to work in a fast-paced environment able to multitask & prioritize
Proactive enthusiastic & with a problem-solving attitude
Excellent written oral & listening skills in English and local language
Embrace change and see it as an opportunity to grow and develop
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms gender age nationality culture religious beliefs and sexual orientation enriches the workplace. It opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates.
Job Type
RegularStart Date
Schedule
Full timeOrganization
Yves Saint Laurent SpainRequired Experience:
Senior IC
Key Skills
- Computer Hardware
- Loan Processing
- Sales Experience
- Continuous Integration
- Iis
- Risk Management
- Banking
- Strategic Planning
- Curriculum Development
- Administrative Experience
- Program Design
- negotiation
About Company
As a world-class Luxury group, Kering promotes a modern and sustainable luxury at the service of creation that translates into unique and authentic experiences.
