Receptionist
Share
Job Location:
Burlington, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Receptionist
Schedule: MondayFriday 8:00 a.m. 5:00 p.m.
Location: The Village at Brookwood Burlington NC
Position Overview
The Receptionist serves as the first point of contact for residents visitors and guests creating a warm welcoming and professional experience for everyone entering our community. This role plays a key part in supporting resident engagement campus communication and front desk operations while maintaining safety confidentiality and exceptional customer service.
Key Responsibilities
Front Desk & Customer Service
Greet all residents guests and visitors with warmth professionalism and a service-focused attitude
Provide directions and general campus navigation assistance
Answer and route incoming calls using a multi-line phone system; take accurate messages as needed
Maintain a clean organized and welcoming reception desk and lobby area
Stay informed of community events calendars and activities to appropriately guide residents and guests
Distribute flyers memos and other communications to resident mailboxes
Update the resident informational phone line (8700) daily
Maintain and update the Resident Absence Log
Receive tag log and distribute packages; notify residents or departments of deliveries
Qualifications & Skills
High school diploma or equivalent required
Minimum of two (2) years of customer service hospitality senior services or related experience preferred
Two (2) years of post-secondary education may substitute for experience
CPR/First Aid certification preferred or ability to obtain
Friendly outgoing flexible and positive personality
Strong communication interpersonal and organizational skills
Ability to work cooperatively with residents staff and visitors while maintaining patience courtesy and professionalism
Commitment to resident rights safety and confidentiality
Dependable with strong time management and accountability
Comfortable listening to resident family or visitor concerns and escalating issues appropriately
Physical Requirements
Ability to speak hear write bend stoop reach and stretch
Ability to lift up to 25 pounds frequently and up to 50 pounds occasionally
Ability to recognize and report safety hazards and emergency situations
Must follow all procedures related to equipment and supply usage
Why Youll Love Working Here
Join a team where your friendliness and professionalism truly make a difference in the daily lives of the residents we serve.
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
A premier continuing care retirement community in Greensboro with active senior living, exceptional dining, amenities & services. A Life Plan Community.
