Shipping Processor Lead
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Job Location:
Rancho Cucamonga, CA - USA
Hourly Salary:
$ 22 - 24
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
About the role
The shipping processor lead will process all incoming electronic customer orders assign pickers to each order and verify order completion before customer shipment. Act as a coach for all shipping processing questions with problem solving attributes.
What youll do
Accurately review process print and verify order completion
Train and coach all shipping processors
Track mis-ships and mistakes for problem resolution
Process orders from our online store into our WMS system.
Review each order ensuring customer demographic payments and inventory accuracy
Answer customer service-related phone calls and email requests
Communicate discrepancies
Follow SOPs and safety guidelines
Support documentation as needed
Keep work areas clean and organized
Qualifications
High School Diploma or GED preferred
Prior warehouse experience a plus
1 year experience in a lead role
Proficiency in Microsoft Office including Word and Excel
Excellent verbal and written communication skills fluent in English
Excellent attention to detail in a fast-paced environment.
Ability to learn and describe products accurately and thoroughly
Customer Service experience preferred
NetSuite experience a bonus
Physical Demands:
Standing Walking Reaching/Bending Endurance Balancing/Mobility Manual Dexterity Exposure to varying conditions Repetitive Motion Lifting to 50 lbs. consistently safety equipment loud noises: 8-hour work shift
Reasonable Accommodation Statement
Consistent with the Americans with Disabilities Act (ADA) in the State of Texas it is the policy of Frank Kent Enterprises LTD to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause an undue hardship. The policy requests for reasonable accommodation apply to all aspects of employment including the application process. If reasonable accommodation is needed please contact Brandi Beall at
Work Environment & Schedule: Day Shift Full Time on-site
May occasionally require weekends or overtime
Classification: Non-Exempt
Salary/Hourly: Hourly
Department: Operations
Reports To: Shipping Supervisor
Salary Band: $22.00
Key Skills
- Loan Processing
- Typing
- Data Entry
- Customer Service
- Organizational skills
- Basic Math
- Computer Skills
- Fraud
- Microsoft Outlook
- 10 Key Calculator
- Fair Housing Regulations
- Food Processing
About Company
About Southwest Accessory Group Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence ... View more
