Sr. / Director of Product GenAI Data Engine

Location: San Francisco or New York (Hybrid)

Scale

At Scale AI our mission is to develop reliable AI systems for the worlds most important decisions.. Scale has been the leading AI data foundry helping fuel the most exciting advancements in AI globally including: generative AI defense applications and autonomous vehicles. With our recent Series F round were accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI) and building upon our model evaluation work with enterprise customers and governments. This will require deepening our capabilities and offerings for both public and private evaluations.

Scale AIs GenAI Data Engine

Our Generative AI Data Engine trains the worlds most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback) human data generation model evaluation safety and alignment. The data we are producing is some of the most important work for how humanity will interact with AI.

Scales GenAI Data Engine is the backbone of how the worlds leading AI models are trained and evaluated. We deliver high-quality training evaluation and alignment data through three interconnected platforms:

• Contributors: Our global community of knowledge experts where skilled individuals create and evaluate data across domains like reasoning software math languages etc.
• Operators: Workflow systems that allow Scales teams to build & run pipelines and deliver high quality data to our customers.
• Customers: User experiences & touchpoints that let model builders utilize Scales platform to meet their data needs.

Together these systems form a compounding engine that improves data quality efficiency and customer outcomes over time.

The Role

As Sr. / Director of Product you will own the end-to-end product strategy for Contributors Operators and Customer Applications.

You will:

• Translate business objectives into product outcomes including higher contributor retention improved operator productivity faster project setup and delivery and increased customer satisfaction.
• Long term product vision strategy and alignment to ensure executive alignment and that EPD teams are creating compelling bold and coherent products
• Partner deeply with Engineering Design Data Science Operations and GTM to productize experiments into scalable systems. Cultivate culture of executional excellence analytical rigor effective communication and strong x-team collaboration
• Partner closely with
• internal customers (Operators) using our tools to to unblock live pipelines and ensure smooth rollouts while pursuing a long-term vision
• Establish clear product success metrics tied to business goals such as contributor quality utilization time to first delivery data quality operator productivity and cost efficiency.
• Hire retain grow and mentor a high-performing PM team fostering a culture of velocity accountability and measurable impact.
• Represent Scale at the executive level with customers and partners ensuring roadmap alignment with growth and long-term platform advantage.

Skills & Qualifications

• 10 years product leadership experience in enterprise SaaS AI/ML infrastructure or marketplace platforms.
• Track record of building complex multi-surface products spanning multiple different stakeholders.
• Strong technical depth in AI/ML or data infrastructure able to partner closely with engineering and research teams.
• Customer empathy and proven ability to translate end-user requirements into high-leverage product capabilities.
• Demonstrated operational rigor and ability to deliver measurable improvements in quality retention and efficiency.
• Inspirational leader with experience building and scaling PM teams.

PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale our mission is to develop reliable AI systems for the worlds most important decisions. Our products provide the high-quality data and full-stack technologies that power the worlds leading models and help enterprises and governments build deploy and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta Cisco DLA Piper Mayo Clinic Time Inc. the Government of Qatar and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability status gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at Please see the United States Department of Labors Know Your Rights poster for additional information.

We comply with the United States Department of Labors Pay Transparency provision.

PLEASE NOTE: We collect retain and use personal data for our professional business purposes including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants needs provide our services and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our for additional information.