Software Engineer (Integrations) Agentic AI Platform

At Prodigal we are building AI Agents for loan servicing and collections. Founded in 2018 by IITB alumni our journey began with one bold mission: to eradicate the inefficiencies and confusion that have plagued the lending and collections industry for decades. We are backed by Y Combinator Accel and Menlo Ventures.

Today we stand at the forefront of a seismic shift in the industry building Agentic AI applications for consumer finance. Powered by our cutting-edge platform Prodigals Intelligence Engine (PIE) were creating the next-generation agentic workforce - one that empowers companies to achieve unprecedented levels of operational excellence and intelligence.

With over half a billion consumer finance interactions processed and a growing impact on more than 100 leading companies across North America weve established ourselves as the go-to partner for organizations that demand more from their AI solutions. Our unparalleled experience coupled with our trusted customer relationships uniquely positions us to build Agentic AI applications that will revolutionize the future of consumer finance.

At Prodigal we are driven by a singular unrelenting purpose: to transform how consumer finance companies engage with their customers and in turn drive successful outcomes for all.

At Prodigal were building AI agents that autonomously handle complex workflows in consumer finance. But heres the thing: AI agents are only as powerful as their ability to actually do thingsprocess payments update CRM records send communications orchestrate multi-step financial operations. Thats where you come in. Were looking for a Senior Integration Engineer who will build the critical infrastructure that allows our AI agents to seamlessly interact with payment systems CRMs communication platforms and internal services. Your integrations wont just connect systems theyll be the hands and eyes of autonomous agents making real-time decisions that affect real customers and real is integration engineering at the frontier of AI: building systems that must be bulletproof because theyre driven by agents operating independently at scale. Help us build the connective tissue that powers autonomous AI agents.

What Youll Build

• Design and build API integrations that serve as the execution engine for our AI agentsenabling them to process payments (Stripe Razorpay) manage customer data (Salesforce Zendesk) trigger communications and orchestrate workflows across systems
• Navigate the complexity of third-party APIs partner ecosystems and sandbox environments to deliver integrations that work flawlessly under real-world conditions
• Create robust integration workflows with idempotency intelligent retries rate limiting signature validation and webhook processing that can handle the unpredictability and scale of autonomous agent behavior
• Build real-time feedback loops that allow AI agents to understand integration outcomes and adapt their decision-making dynamically
• Implement comprehensive observability: metrics logs distributed traces and dashboards that give both engineers and AI systems complete visibility into integration health and performance
• Design monitoring and alerting that catches issues before they impact enterprise SLA commitments
• Own the full integration lifecyclefrom architecture and coding through sandbox testing deployment and production support
• Partner directly with customer-facing teams and customers to understand integration requirements translating business needs into technical solutions that unlock new agentic capabilities
• Troubleshoot production issues with urgency performing root cause analysis and implementing systemic improvements that increase reliability

What You Bring

• Languages: Strong proficiency in Golang TypeScript/ or Python
• Cloud Infrastructure: Deep AWS experience (Lambda ECS SQS/SNS API Gateway CloudWatch DynamoDB/RDS S3) with understanding of serverless and cloud-native patterns
• Data Systems: MongoDB and PostgreSQL expertise including schema design for high-throughput integration workloads and query performance optimization
• Integration Mastery: Hands-on experience with REST APIs OAuth flows webhook systems async workflows message queues event-driven architectures and distributed transactions
• Security: Strong understanding of API security practices including HMAC signatures token-based authentication and ideally mutual TLS
• Proven ability to write clean maintainable well-tested code with strong attention to edge cases and failure modes
• Engineering Excellence: Debugging skills using logs metrics traces and third-party diagnostic tools to quickly isolate and resolve complex integration issues
• Experience with CI/CD pipelines version control automated testing and modern DevOps workflows
• Strong written and verbal communicationyou can explain complex technical decisions to both engineering and business stakeholders

Bonus Qualifications

• Prior hands-on experience integrating with payment providers (Stripe Adyen Braintree Razorpay) or CRM platforms (Salesforce Zendesk HubSpot)
• Experience in compliance-heavy domains like payments fintech or telecom
• Understanding of domain concepts like PCI constraints ledgering reconciliation or financial workflows
• Familiarity with API tooling (Postman collections API mocking integration test frameworks)

Why This Role Matters
Traditional integration engineering connects system A to system B. Agentic integration engineering means building infrastructure that autonomous AI can reliably operateat scale with real financial consequences in regulated environments.
Youll work in a lean high-ownership environment where your integrations directly unlock AI agent capabilities that transform how financial institutions operate. Every integration you build expands what our agents can autonomously role is perfect for engineers who:

• Are energized by working at the intersection of infrastructure and AI
• Love building systems that must be both elegant and bulletproof
• Thrive with high autonomy in fast-moving environments
• Want their code to directly enable transformative AI capabilities

Join us in building the integration infrastructure that makes autonomous AI agents truly powerful in the real world.

Job Benefits

• GenAI experience Work directly in the innovative field of GenAI shaping groundbreaking projects that redefine consumer finance intelligence.
• World-class team - Youll get the chance to learn from (and teach) some of the brightest and most skilled people youll ever meet. Our team members have been part of BCG Deloitte EY Blackstone Meta Amazon and are IIT IIM BITS alumnus.
• Continuous education - As relentless seekers of knowledge we sponsor and support any training materials books courses and exam fees for upskilling yourself in areas related to your role - but thats not where it ends. If you make a good case for some extra learning were delighted to foot the tab.
• Food at the office Meals are on us. We wont let your stomach grumble while you hustle.
• Health insurance - Health always comes first. The health of your family is as important to us as it is to you. We offer insurance coverage for both you and your family.
• Flexible schedule - Were not a clock in clock out company. Morning person Start work while the worlds still sleeping. Night owl Ramp things up while others are winding down. Youre fully trusted to create the right conditions for your own personal peak productivity. We only ask that you be available to your teammates for seamless collaboration.
• Generous leave policy - Take all the time you need to recharge your batteries - no cap on vacation here. Because a rested relaxed and refreshed mind is a happy and effective mind.
• Recreation & team activities We regularly indulge in friendly football table tennis cooking sessions and challenge each other to do those extra push ups or chug that 4th drink (of course thats Nimbu Pani).

From day 1 Prodigal has been defined by talented humble and hungry leaders and we want this mindset and culture to continue to blossom from top to bottom in the company. If you have an entrepreneurial spirit and want to work in a fast-paced intellectually-stimulating environment where you will be pushed to grow then please reach out because we are looking to build a transformational company that reinvents one of the biggest industries in the US.

To learn more about us - please visit the following:

Our Story - shapes our thinking - website - Experience:

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