Administrative Assistant I Patient Relations, Full-Time, Days

The Administrative Assistant I reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

The Administrative Assistant I performs a variety of clerical and secretarial duties to support the efficient and effective operation and activities related to the department under the direction of the Department Manager.

Responsibilities:

• Composes and types in an accurate and timely fashion confidential correspondence memos and minutes from oral dictation record transcription shorthand or rough draft.
• Manages telephone operations; answers screens and directs telephone calls.
• Receives screens distributes or files all incoming correspondence and other mail.
• Maintains a sufficient inventory of all office supplies and printed forms.
• Provides calendar management support for the department manager; schedules meetings and meeting rooms; arranges for catering; confirms attendance; and supports in preparation and distribution of materials as necessary.
• Utilizes Microsoft Office applications to design and lay-out presentations and reports.
• Communicates (verbally and written) with a wide range of departments employees vendors and physicians; and serves as a liaison on behalf of the department Manager to foster strong working relationships.

AA/EOE

Qualifications :

Required:

• High school diploma or equivalent
• At least one year secretarial or related experience
• Strong Microsoft Office skills
• Excellent organizational communication and interpersonal skills
• Must be able to follow directions independently

Preferred:

• Advanced degree or certificate in secretarial administration
• Three to five years secretarial experience
• Healthcare experience

Additional Information :

Northwestern Medicine is an equal opportunity employer (disability VETS) and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and at times internal transfers. If you are offered a position with us you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis and we follow all local state and federal laws including the Illinois Health Care Worker Background Check Act.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. 

Remote Work :

No

Employment Type :

Full-time