SalesForce Business Analyst/Project Manager - Sales Cloud
3 Days onsite (Tue-Wed-Thurs)
We are seeking a Tech-Savvy Business Analyst / Project Manager with approximately 5 years of hands-on experience leading Sales initiatives and related Systems implementation. The ideal candidate excels at translating business needs into practical technology solutions with a strong focus on delivering scalable user-centric systems and tools that boost sales performance and operational Skills and Experience
Communication and Presentation:
Excellent verbal and written communication skills
Able to convey complex ideas clearly to both technical and non-technical audiences
Comfortable presenting to stakeholders at all levels
Business Analysis Expertise:
Demonstrated ability to lead business-critical initiatives from discovery through delivery
Skilled in conducting thorough business analysis and driving collaborative decision-making
Proven track record of ensuring timely delivery of business value in fast-paced environmentsCross-Functional Partnership: Acted as a key business partner actively leading across all phases of the project lifecycle including:
Requirements elicitation and documentation
Business requirement analysis and validation
Stakeholder feedback sessions
Impact analysis and risk identification
UAT coordination and execution
Sprint demos and agile ceremonies
Change readiness training and go-live support
Troubleshooting user-reported issues with minimal disruption and long-term fixes in mind
Stakeholder management
Successfully partnered with diverse stakeholder groups
Strong ability to secure alignment and manage expectations throughout the project lifecycle
Process Mapping Optimization and Problem Solving
Skilled in mapping and analyzing as-is and to-be business processes
Able to distinguish between core business needs stakeholder desires and system constraints
Analytical thinker with a knack for identifying root causes and driving long-term data-driven solutions
Focused on uncovering and addressing systemic process inefficiencies not just symptoms
Additional
Willingness to take on additional tasks or responsibilities as assigned by the Manager or team lead
Demonstrates flexibility ownership and a proactive approach to problem-solving and delivery
Salesforce Experience (Preferred): Familiarity with Sales Cloud Experience Cloud and dashboard configuration
Experience using Miro Box and similar tools for collaboration and process mapping
Please refer to the Comment section for additional info.