Front Desk Receptionist

Department: Operations
Location: San Francisco University High School California Campus Building
Position Type: Full-Time On-Site

Position Summary

San Francisco University High School (UHS) is seeking a welcoming organized and service-oriented Front Desk Receptionist to serve as the first point of contact for students families faculty staff and visitors. The Front Desk Receptionist is responsible for creating a warm and professional front-office experience while supporting daily campus operations communication and administrative needs. This role plays an essential part in maintaining a safe efficient and engaging school environment.

Key Responsibilities

Front Desk & Visitor Management:

• Greet welcome and assist students parents faculty staff and visitors in a courteous and professional manner.
• Manage visitor check-in procedures issue visitor badges and follow school safety and security protocols.
• Answer screen and route phone calls; respond to general email inquiries.
• Provide accurate information about school programs schedules and campus logistics.
• Support other duties as assigned by your supervisor.

Administrative Support:

• Maintain the front desk area ensuring it is clean organized and stocked with necessary materials.
• Assist with incoming and outgoing mail package delivery coordination and internal distribution.
• Support data entry record-keeping and filing tasks as directed by the Operations team.
  Assist with scheduling appointments reserving meeting spaces and coordinating campus activities or events.
• Collaborate with the Operations Department on daily building operations maintenance requests and facility coordination.
• Help monitor student traffic and campus safety procedures around the main entry area.
• Provide logistical support during school events meetings and community programs held on campus.

Communication & School Support:

• Serve as a liaison between students families faculty and administration to ensure timely communication.
• Relay important announcements coordinate urgent messages and follow communication protocols.
• Support attendance processes as needed including monitoring tardies sign-ins/outs and notifying relevant staff.

Qualifications

Required:

• High school diploma or equivalent.
• 12 years of experience in customer service front desk administrative support or a related role.
• Strong interpersonal and communication skills; ability to maintain professionalism with diverse audiences.
• Proficiency with basic office software (Google Workspace Microsoft Office or similar platforms).
• Ability to multitask stay organized and work in a fast-paced school environment.

Preferred:

• Experience in a school or educational setting.
• Familiarity with school administrative systems or visitor management software.
• Demonstrated commitment to supporting a diverse and inclusive school community.

Attributes for Success:

• Friendly welcoming and student-centered demeanor.
• Strong attention to detail and follow-through.
• Ability to remain calm and flexible when responding to changing needs.
• Discretion and respect for confidentiality especially concerning student information.
• Team-oriented mindset with a willingness to support colleagues and school operations.

Work Environment & Physical Requirements:

• This is an on-site role Monday-Friday aligned with the schools operating hours.
• Requires sitting or standing at the front desk for extended periods.
• Occasional lifting of up to 20 lbs (packages supplies event materials).

Application Process:

Interested candidates should submit a cover letter and resume outlining their qualifications experience and interest in the position. Applications will be reviewed on a rolling basis until the position is filled. Selected candidates will be contacted for an initial screening which may be conducted virtually. Finalists will be invited to an in-person interview and campus tour. References will be requested at a later stage in the process.

Non-Discrimination:

UHS values diversity and seeks talented students faculty and staff from different backgrounds. All employment decisions are made without regard to unlawful considerations of race color sex (including pregnancy childbirth breastfeeding and related medical conditions) gender sexual orientation gender identity or expression marital status religion national origin ancestry ethnicity creed age mental or physical disability medical condition genetic information military or veteran status or any other basis prohibited by federal state or local law.