Porter Valet
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
EOE/AA/Disabled/Veterans
What are we looking for
Porter / Valet serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Excellent personal presentation
- Strong communication skills
- Energetic and enthusiastic
- Attentive to detail
- Full New Zealand Drivers License internationally approved
- Available weekends
- MUST be eligible to work in New Zealand
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in similar role
- Previous experience working within a hotel
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisuretravellersthe finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.
If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here: to delight our guests Team Members and owners alike.
As a Porter / Valet you will serve on the Guest Services and Front Office Teams to meet Guest needs upon arrival and departure and to provide a comfortable stay for Guests by accommodating requests for information and assistance throughout the hotel.
What will I be doing
As a Porter/Valet you will provide consistently-delivered exceptional customer service to Guests especially as service affects the transferring and storing of luggage and guests vehicles. This role interacts with Guests and contributes to the first impressions of our Guests and therefore must perform the following tasks to the highest standards:
Welcome Guests on arrival and offer a warm farewell upon their departure
Assist guests queries during their stay
- Manage Guest luggage and vehicles
- Show guests to their rooms and explain the amenities and emergency procedures
- Receive and deliver mail and messages for the hotel and Guests
- Maintain current information on all hotel services as well as external locations attractions and landmarks in the hotel vicinity
- Provide support to the Concierge as required
- Project a professional manner with an emphasis on hospitality and Guest service
- Knowledgeable about the Auckland area and sightseeings
Key Skills
- Restaurant Experience
- Porter Experience
- Customer Service
- Buffing
- Dealership Experience
- Cleaning Experience
- Detailing
- Manual Transmission Experience
- Maintenance
- Custodial Experience
- Power Tools
- Commercial Cleaning
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
