Overview
Northside Hospital is award-winning state-of-the-art and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
Responsibilities
Receives and responds to oral and written patient account inquiries. This position requires the exercise of courtesy and patience to resolve patient balances and maintain positive patient relations.
Qualifications
REQUIRED:
1. a. One (1) year experience in customer service in a medical business environment (hospital insurance company doctors office) medical collections or related field OR b. Three (3) years experience in customer service in any other industry.
2. Professional written and verbal communication skills.
3. Basic reading writing and arithmetic.
4. Basic computer skills including the Microsoft Office Suite
PREFERRED:
1. Basic knowledge of hospital terminology applicable to patient billing.
2. Two (2) years experience in customer service collections or related field.
3. CPAR-Certified Patient Account Representative (HFMA Georgia)
4. Bilingual skills preferred.
Work Hours:
Weekend Requirements:
On-Call Requirements:
Required Experience:
IC
OverviewNorthside Hospital is award-winning state-of-the-art and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a ...
Overview
Northside Hospital is award-winning state-of-the-art and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.
Responsibilities
Receives and responds to oral and written patient account inquiries. This position requires the exercise of courtesy and patience to resolve patient balances and maintain positive patient relations.
Qualifications
REQUIRED:
1. a. One (1) year experience in customer service in a medical business environment (hospital insurance company doctors office) medical collections or related field OR b. Three (3) years experience in customer service in any other industry.
2. Professional written and verbal communication skills.
3. Basic reading writing and arithmetic.
4. Basic computer skills including the Microsoft Office Suite
PREFERRED:
1. Basic knowledge of hospital terminology applicable to patient billing.
2. Two (2) years experience in customer service collections or related field.
3. CPAR-Certified Patient Account Representative (HFMA Georgia)
4. Bilingual skills preferred.
Work Hours:
Weekend Requirements:
On-Call Requirements:
Required Experience:
IC
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