POS Device Sales Representative

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.6 million members globally across the UK India Germany and France. Using advanced technology all solutions are designed with SMEs in mind. With quick onboarding low fees and innovative features we thrive on making data-driven decisions to help SMEs save both time and money.

Tide facts:

• Tide is available for UK Indian German and French SMEs
• Over 1.6 million members: 800000 UK and 800000 in India and growing rapidly
• Over $200 million raised in funding
• Over 2500 Tideans globally - were diversity champions!
• We have offices in Central London with a member support and technology centre in Sofia Bulgaria technology centres in Serbia Romania Lithuania and Hyderabad and offices in Gurugram and New Delhi India

WHAT WE ARE LOOKING FOR

As a Business Development Executive youll be entrepreneurial target oriented and passionate about helping small businesses. Working in a fast-paced ever changing environment will excite you along with an interest in the fintech industry and all that we are doing to save small business owners time and money. Youll be target focused and confident at handling objections to achieve your revenue goals. Youll also have an excellent telephone manner will be outgoing and thrive working in a close-knit team. Youll possess excellent commercial awareness constantly seeking new opportunities to generate revenue and will be happy in a field sales role approaching prospects in person. Passion drive and enthusiasm are a must.

AS A BUSINESS DEVELOPMENT EXECUTIVE:

• Youll be calling potential members that have downloaded the Tide app but sometimes as life gets in the way they have not signed up. Your job is to chase them get the application completed and pitch our products (including our card readers)
• You will walk these potential members through our signup process answer their questions and use your persuasion skills to reassure them that we are the best and convert them into full fledged Tide Members!
• Youll work with the KYC team to ensure that the members have provided all the correct documentation and will troubleshoot any issues that come their way. For this reason youll need to be technically minded
• Youll call warm leads following interest given through our partners to encourage onboarding them as a member to benefit from our products
• Youll work cross-functionally with other departments to understand upcoming product launches and ensure that you can pitch these to our members
• Youll get to know these leads/prospective members and how their businesses plan to operate and will recommend relevant products and services to help them thrive. Youll be entirely comfortable with cold calls cold emails and cold outreach and will not need extensive coaching on this
• Youll spend time coaching them through the setup process and will support wherever needed; giving them a 5 star service as you welcome them to Tide

WHAT MAKES YOU A GREAT FIT:

• Are passionate driven have a can do attitude and positive!
• You have excellent written and spoken English language skills
• You have previous customer service or telesales experience specifically in POS device sales
• Youre focused on revenue and can up-sell to our prospective members
• Youre target driven
• You are comfortable with constant change and switching of priorities
• You love to troubleshoot and have a member first mentality
• Youre able to articulate the onboarding requirements depending on the nature of the business efficiently and within a limited time frame
• Youre a team player and can complete ad-hoc tasks to help the KYC Analyst Team on occasions
• You will be incredibly self-motivated and conscientious wanting to make a real difference to the business
• You have the ability to be able to listen learn and adapt to feedback
• You may also have some knowledge of compliance KYC AML and associated regulations
• You may also have previous experience working with a Fintech digital bank or POS provider

WHAT YOULL GET IN RETURN

Make work work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally you can work from a different country for 90 days of the year. Plus youll get:

• Flexible working options
• Group Life Insurance
• 27 days holiday
• 3 days for L&D or volunteering time off per year
• We invest in your development with a professional L&D budget per year
• Snacks light food drinks in the office
• Enhanced family-friendly leave
• Sabbatical leave

TIDEAN WAYS OF WORKING

At Tide we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives.

We are One Team and foster a transparent and inclusive environment where everyones voice is heard.

At Tide we thrive on diversity embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability. Our inclusive culture is key to our success helping us build products that meet our members diverse needs. We are One Team committed to transparency and ensuring everyones voice is heard.

• Tide doesnotcharge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on ourCareers Pageand applications should be submitted through this channel.
• Communication from Tide will only come from an official@tide.coemail address.
• Tide does not work with agencies or recruiters without prior formal engagement and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment please treat it as fraudulent and report it to us immediately at
Your safety and trust are important to us and we are committed to ensuring a fair and transparent recruitment process.

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tides Recruitment Privacy Notice.