Regional Field Collection Manager Jawa Timur Bali Nusra

Surabaya - Indonesia

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Department:

Business Operations

Job Summary

Manage and responsible for the Collection Operations of the company
Liaise with Superior (Collection Head) as well as other top management
Ensure that the company runs with legality and conformity to established regulations
Review regularly the efficiency of collection process policies and people through data driven analysis and apply improvements
Collaborate with various functions (Product HR Finance Sales Collection Support Anti Fraud and Business Intelligence) to boost efficiency and productivity
Review and adjust operational budgets to balance between cost vs credit loss (as well as company profitability)
Manage customer support processes and manage them to enhance customer satisfaction
Responsible for staffing resource allocation KPI & Target setting and measurements. Ensure capacity of credit operation is planned well to meet the growth target of the company.
Handle Area Jawa Timur Bali dan Nusa Tenggara

Qualifications :

Hold Bachelor Degree (S1) from Reputable University
Have great persistence and endurance to meet operation target
Highly self-managed & motivated person able to perfectly multi-task have a high standard and excited to work in a collaborative environment
At least 3 years proven experience as Collection Operation Manager or equivalent position.
At least 3 years proven excellent organizational and leadership ability
Outstanding communication & people management skill.
Sound knowledge of data analysis and performance/ operations metrics.
Preferably have experience in managing consumer lending products (e.g. Credit Card KTA Motorcycle Loan Consumer Durables Loan) or have experience in Multi Finance Company.
Excellent ability to make decisions take actions and make things happen

Remote Work :

Employment Type :

Full-time

Manage and responsible for the Collection Operations of the companyLiaise with Superior (Collection Head) as well as other top managementEnsure that the company runs with legality and conformity to established regulationsReview regularly the efficiency of collection process policies and people thro...

Key Skills

Accounts Receivable
Biochemistry
Administration Support
Administration And Secretarial
Architecture

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About Company

Cermati.com

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically ... View more

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