Robotics Competence Center Manager

In a International & innovative environment the Competence Center Manager will :

Manage the product knowledge base for After Sales usage.
Organize the 24/7 Helpdesk function to support regional field service teams direct customers and integrators.
Build and develop the second-level competence team (technology experts).
Create and manage technical documentation for legal compliance and optimize knowledge for service & customer operations.
Drive the feedback loop from the field to R&D & engineering to improve reliability and serviceability.
Organize and manage the technical training center for internal and external customers.

Why join us
A strategic role at the heart of logistics innovation
A passionate and collaborative team
Growth opportunities within an international group

Qualifications :

Education: Bachelors degree in Computer Science Electrical Engineering or related technical field (or equivalent experience) but more than a degree we are looking for personality and experience
Experience: Minimum 10 years in a similar role within an industrial environment.
Skills: Excellent communication teamwork and ability to manage multiple projects.
Languages: Dutch & English fluently spoken and written.

Additional Information :

What do we offer you

• A place in an enthusiastic young organisation with the necessary ambitions
• The necessary freedom and opportunity to take initiative. 
• An intensive training by experienced people.
• An attractive salary in an international environment with many benefits: 
  • Company car with fuel card/charging pass
  • Group & health insurance
  • Meal vouchers (8)
  • Net allowances
  • CAO90 Bonus
  • Laptop
  • iPhone subscription
  • 20 days of vacation plus 12 extra days for working a full year on 40h-workweek instead of 38h (32 leave days in total)
• Satellite office in Berchem ( Antwerp )

Unsolicited representations by third parties (recruitment agencies headhunters ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.

Remote Work :

No

Employment Type :

Full-time