What you will be doing:
Reporting to the Food & Beverage Operations Manager responsibilities and essential job functions include but are not limited to the following:
- Active floor management driving the service vision within Banquets and Outlets to build guest loyalty and outstanding service results.
- Focus on creating revenue driving ideas and opportunities to engage and innovate with both the local market and in-house guests.
- Ensure that all ambassadors are trained and held accountable for brand standards and that ambassadors are always reflective of our grooming standards and in a clean and proper uniform.
- Manage and develops audit programs of brand standards and completes coaching sessions with ambassadors.
- Consistently has a presence with our ambassadors in the F&B areas while balancing the administrative needs of the position.
- Ensure departmental schedules reflect our service commitments ambassador needs and business-productivity commitments.
- Take responsibility of the cleanliness maintenance and storage procedures of the operations
- Participate in ordering inventory and monitors use of supplies.
- Execute opening and closing checklists.
- Review daily reports (Arrival VIP Group Resumes etc.) and communicates all special requirements and monitors execution.
- Conduct daily shift briefings ensuring that our ambassadors are well informed and prepared to deliver outstanding service.
- Ensure proper cash handling procedures are followed and Accounting standards are adhered to.
- Ensure a safe and healthy work environment for both ambassadors and guests.
- Oversee day to day operation of F&B areas in collaboration with other managers.
- Other duties as assigned
Qualifications :
Your experience and skills include:
- Two years progressive Food and Beverage Management experience in a luxury Hotel setting an asset
- Computer knowledge particularly POS (Silverware) and Microsoft Office an asset
- Hands on management style with ability to prioritize and lead through example
- Strong organizational skills
- Excellent interpersonal skills with great communication ability
- Must be available to work afternoon/evening shifts and weekends.
Additional Information :
Physical Aspects of the Position (include but not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Occasional kneeling pushing pulling lifting
- Occasional ascending or descending ladders stairs ramps
Additional Information
Your team and working environment:
- Opportunity to work with a diverse group representative of over 20 countries worldwide
- Experienced group of individuals to train and hone innate skills and abilities
Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.
Remote Work :
No
Employment Type :
Full-time
What you will be doing:Reporting to the Food & Beverage Operations Manager responsibilities and essential job functions include but are not limited to the following: Active floor management driving the service vision within Banquets and Outlets to build guest loyalty and outstanding service result...
What you will be doing:
Reporting to the Food & Beverage Operations Manager responsibilities and essential job functions include but are not limited to the following:
- Active floor management driving the service vision within Banquets and Outlets to build guest loyalty and outstanding service results.
- Focus on creating revenue driving ideas and opportunities to engage and innovate with both the local market and in-house guests.
- Ensure that all ambassadors are trained and held accountable for brand standards and that ambassadors are always reflective of our grooming standards and in a clean and proper uniform.
- Manage and develops audit programs of brand standards and completes coaching sessions with ambassadors.
- Consistently has a presence with our ambassadors in the F&B areas while balancing the administrative needs of the position.
- Ensure departmental schedules reflect our service commitments ambassador needs and business-productivity commitments.
- Take responsibility of the cleanliness maintenance and storage procedures of the operations
- Participate in ordering inventory and monitors use of supplies.
- Execute opening and closing checklists.
- Review daily reports (Arrival VIP Group Resumes etc.) and communicates all special requirements and monitors execution.
- Conduct daily shift briefings ensuring that our ambassadors are well informed and prepared to deliver outstanding service.
- Ensure proper cash handling procedures are followed and Accounting standards are adhered to.
- Ensure a safe and healthy work environment for both ambassadors and guests.
- Oversee day to day operation of F&B areas in collaboration with other managers.
- Other duties as assigned
Qualifications :
Your experience and skills include:
- Two years progressive Food and Beverage Management experience in a luxury Hotel setting an asset
- Computer knowledge particularly POS (Silverware) and Microsoft Office an asset
- Hands on management style with ability to prioritize and lead through example
- Strong organizational skills
- Excellent interpersonal skills with great communication ability
- Must be available to work afternoon/evening shifts and weekends.
Additional Information :
Physical Aspects of the Position (include but not limited to):
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50 lbs
- Occasional kneeling pushing pulling lifting
- Occasional ascending or descending ladders stairs ramps
Additional Information
Your team and working environment:
- Opportunity to work with a diverse group representative of over 20 countries worldwide
- Experienced group of individuals to train and hone innate skills and abilities
Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.
Remote Work :
No
Employment Type :
Full-time
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