Delivery Manager Dutch Speaking
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Join Lepaya!
Were looking for a Delivery Manager to join our Program this role youll be at the heart of ensuring the seamless execution of our training programs. You own the operational setup and execution of your dedicated client programs from learner communications to coordinating contextualisation elements like translations and branding. You ensure that every program runs on time within scope and according to our Lepaya standards.
Youll work closely with Customer Success Managers to translate client needs into feasible high-quality delivery setups. Youll collaborate across teams from content operations to product squads to ensure that what we deliver is both impactful for clients and scalable for Lepaya.
What youll bring
3 years of experience in program or project delivery operations or customer success ideally in a fast-paced client-facing environment.
Strong organisational skills and the ability to manage multiple programs and stakeholders simultaneously.
Clear communication and coordination skills you bring clarity structure and accountability to every project.
A proactive problem solver with a bias for action: when things get complex you simplify.
Detail-oriented structured and comfortable working with systems and data to monitor quality and performance.
Fluent in English and Dutch. Additional languages (German French) are a plus.
Eligibility to work in the Netherlands (relocation support is not provided for this role).
Your first-year achievements
Own program setup: Take full ownership of delivery setup; from branding and translations to learner communication and platform configuration ensuring programs are ready to deliver at high quality.
Run setup projects end-to-end: When extra setup work is needed (branding translations content updates delivery deviations) manage it as a project: coordinate across teams and freelancers track timelines and ensure all steps are completed before the program is announced to the learners
Drive readiness: Lead smooth go-lives for pilots and waves resolving blockers quickly.
Advise on delivery feasibility: Partner with the Commercial team to ensure proposed setups are deliverable and proactively shape solutions when challenges arise.
Ensure First Time Right: Monitor delivery quality metrics (first time right issue free modules) and act early when risks arise.
Improve scalability: Share learnings document best practices and contribute to better simpler delivery processes.
Why youll love this journey at Lepaya
A challenging role in a vibrant international scale-up
Our work-to-live scheme which prioritizes health and wellbeing
Unlimited holidays and Lepaya Fridays every other Friday a day for yourself
Flexible hours and a hybrid working arrangement we expect you to work from our office at least 2 days a week
Work from anywhere for 8 weeks/year
Access toEmpowr ourwell-being partner
Lots of opportunities to learn and grow including internal career development:
Access to our Lepaya Academy to help you upskill
An internal hiring program to help you advance
Our mission
At Lepaya we empower professionals to thrive in their careers and lead happier lives helping businesses reach new heights. Every member of our team plays a part in transforming how organizations grow and develop their talent.
Through ourPortal Academies and App we deliverblended training programsfor every career stage enabling learners tolearn practice and apply new skillsthat truly make an impact.
Trusted by companies likeKPMG ING Just Eat Takeaway Bynder Dell Kraft Heinz and BCG weveupskilled over 26000 learners in 2024 across 120 countries. Backed by$80M in funding were on a mission to become theworlds leading upskilling platform and wed love you to be part of it.
What does it mean to be a Lepayaan
We succeed together. We act and come up with solutions. We build for growth. We exceed expectations. We create meaningful impact. For a glimpse into our culture explore ourcareers page.
How we live DE&I
At Lepaya our diverse team embraces professionals of all backgrounds. We prioritize an inclusive environment where every member is valued and empowered. Were dedicated to diversity equity and inclusion through initiatives like our Diversity Charter and internal DE&I team. Your unique perspective is celebrated ensuring you feel supported and encouraged to be yourself at work.
Whats next
Ensuring a smooth candidate journey is our top priority. Heres a sneak peek into our standard hiring process: 1. An intro video call with Tracy or Bianca from TA 2. A 45-minute chat with one of the Delivery Managers at Lepaya 3. A business case with Eliane the hiring manager. 4. A 30-minute chat with Rachel our CPO and finally an offer! Were all about getting to know you better so well invite you to our office for a face-to-face stage where you can meet potential future colleagues and experience our awesome office vibes firsthand!
Eager to jump on board Get in touch!
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Kanban
- Project / Program Management
- Agile
- Waterfall
- Project Leadership
- Application Development
- Project Management
- Scrum
- Microsoft Project
- SDLC
- Project Implementation
About Company
Lepaya boosts employee development with Power Skills training. Join the learning curve of a lifetime. Look at our Tracks!
