Field Service Engineer (North London)
Salary: 35000 to 37000 plus company car or car allowance and comprehensive benefits
Location: North London (North London High Wycombe Aylesbury Enfield Ilford Saffron Walden Royston Chelmsford Colchester St Neots - field based with UK travel; remote working)
Hours: Monday to Friday
An established provider of specialist medical and life-support equipment is seeking a Field Service Engineer to join its growing UK Service Team. This role offers the chance to play a vital part in supporting life-changing technology used across hospitals clinical environments and homecare settings.
The Role
The Field Service Engineer will deliver a first-class repair maintenance and technical support service to customers nationwide. Working remotely and travelling across the UK when required the postholder will ensure equipment is safe reliable and performing at its best.
Key responsibilities include:
Testing diagnosing repairing and calibrating equipment to high technical standards
Planning and managing workload to meet service expectations
Providing technical support and responding to service queries
Building strong professional relationships with clinical teams and other stakeholders
Delivering product demonstrations or training when required
Maintaining accurate documentation for all service activity
Identifying service contract opportunities in the assigned territory
Participating in the out-of-hours support rota for emergency technical assistance
Collaborating with sales marketing and R&D colleagues to ensure excellent customer care
About You
Essential:
Experience in a technical service role using tools and diagnostic equipment
Strong communication skills able to work effectively with hospital staff and clinical teams
Full UK driving licence and willingness to travel nationally (plus occasional overseas trips)
Desirable:
Experience with operating theatre or critical-care equipment
Background in healthcare or medical devices
Understanding of clinical application and patient-care environments
The successful candidate will be technically confident customer-focused and able to work independently. A quick learner with strong problem-solving abilities will thrive in this role.
Skills & Competencies
Proficient use of hand tools and testing instruments
Quick and accurate fault-finding abilities
Professional articulate and confident when delivering training
Strong awareness of health safety and quality standards
Ability to build trust and represent the service team with professionalism
Benefits Package
A generous benefits offering includes:
25 days holiday rising to 28 plus bank holidays
Enhanced pension scheme
Bonus schemes
Healthcare cash plan
Wellbeing support
Retail discounts
Life assurance
Equal enhanced parental leave
Cycle to Work SmartTech and electric vehicle schemes
Employee referral rewards
Season ticket loan
If you are interested in the role of Field Service Engineer and feel that you have the relevant experience please contact your Recruitment Partner Lisa Logan at Unicorn Resourcing on or email
If this job isnt exactly right for you but youre looking for something new please contact us for a confidential career discussion.
Resourcing Limitedis acting as an Employment Agency in regard to this Permanentopportunity.