ServiceNow Developer " Fresh Graduates "

Job Description:

Key Responsibilities

• Assist in the design configuration and development of ServiceNow solutions primarily within ITSM HRSD and ITOM under guidance from senior developers.

• Work with cross-functional teams to understand business requirements and help translate them into basic technical tasks and configurations.

• Support the team in building workflows forms UI policies business rules and client scripts using JavaScript and ServiceNow platform tools.

• Participate in process improvement and automation initiatives to enhance efficiency and service delivery.

• Help in testing debugging and documentation of ServiceNow enhancements and fixes.

• Assist with integrations between ServiceNow and other systems as directed learning best practices for APIs and data exchange.

• Ensure adherence to ServiceNow development standards documentation procedures and governance guidelines.

• Stay current with ServiceNow releases features and platform capabilities to continuously improve skills.

• Support ITIL-aligned processes and learn how ITIL best practices apply within ServiceNow environments.

Required Skills and Experience

• Basic knowledge or academic exposure to ServiceNow platform and its core modules (ITSM/HRSD preferred).

• Familiarity with JavaScript web technologies or scripting fundamentals.

• Understanding of software development principles SDLC and basic troubleshooting.

• Exposure to or interest in ITSM processes and the ITIL framework.

• Strong analytical thinking willingness to learn and ability to work collaboratively.

• Good communication skills and the ability to follow instructions and contribute to team discussions.

• Bachelors degree in Computer Science Information Technology Engineering or a related field.

• Preferred but not required: ServiceNow Certified System Administrator (CSA) ITIL Foundation certification or academic projects involving ServiceNow.

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