JOB DUTIES
Develops and implements best practices and procedures to enhance business growth.
Manages service personnel to ensure they meet customers expectations and requirements.
Ensures that every technician has the proper training and certifications to meet the needs of the job.
Schedules service jobs and assigns personnel to specific jobs and duties.
Ensures that service personnel are provided the proper equipment and tools needed to perform jobs correctly and safely.
Ensures the service team adheres to all new SOPs KPIs and Lean Six Sigma programs.
Assists Manager and/or Account Specialist in customer surveys and is able to review jobs for quotes.
Participates with Manager in hiring new Field Service Technicians.
Tracks all training for each technician.
Performs other duties as assigned.
COMPANY INFORMATION
Motion offers an excellent benefits package which includes options for healthcare coverage 401(k) tuition reimbursement vacation sick and holiday pay.
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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.
Required Experience:
Manager