Field Services Support

Nashville, IN - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

SUMMARY:

Under general supervision provides highly visible customer support through the performance of on-site installation as well as overseeing any necessary diagnoses troubleshooting service and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.

JOB DUTIES

Specializes in providing on-site installation customer support and performing diagnoses troubleshooting service and repair of complex equipment and systems.
Interprets customers needs and clarifies the responsibility for problem resolution.
Performs feasibility and approves operational quality of system equipment.
Provides on-site technical product support and service to customers.
Provides customers assistance with the operation and maintenance of the system.
Serves as Motions liaison with customer on administrative and technical matters for assigned projects.
Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and zero (0) to two (2) years or relevant experience.

KNOWLEDGE SKILLS ABILITIES

Maintenance and reliability background
Ability to work independently
Strong critical thinking and problem solving ability
Strong communication skills required
Ability to maintain a professional demeanor in a stressful situation
Ability to manage contract location resources
Ability to manage travel budget

PHYSICAL DEMANDS:

More than 50% travel required.
Push/pull up to 100 pounds
Lift/carry up to 100 pounds
Lift bulky objects

LICENSES & CERTIFICATIONS: Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

SUPERVISORY RESPONSIBILITY:

BUDGET RESPONSIBILITY: Yes

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage 401(k) tuition reimbursement vacation sick and holiday pay.

DISCLAIMER:

This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties responsibilities and skills required. Management retains the right to add or modify duties at any time.

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SUMMARY:Under general supervision provides highly visible customer support through the performance of on-site installation as well as overseeing any necessary diagnoses troubleshooting service and repair of complex equipment and systems. Checks out and approves operational quality of system equipmen...