Museum Store Associate I, On-Call

San Francisco, CA - USA

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever these connections matter and are aligned with our values.

Inclusive: We strive to be a museum of many voices in dialogue.

Passionate: We believe working with art is more than a job or trusteeship - its a way of life.

Brave: We are committed to approaching our work with courage and a sense of adventure always ready to explore new perspectives.

Empathic: We aim to act like a person not an institution.

SFMOMA is a place for the infinitely curious to explore support and experience the art of our time. We believe that modern and contemporary art can influence the way we think view the world and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy nurtures a sense of belonging and purposewhere difference is seen as a strength and every one is appreciated for their whole self.

Schedule: On-Call fully onsite

Under the supervision of the Museum Store Manager and direction of the Assistant Store Manager the Museum Store Associate I is expected to provide exceptional customer service to visitors of the SFMOMA Museum Store by creating a welcoming and inclusive retail environment. The Museum Store Associate I is passionate and well versed in product knowledge and actively engages with shoppers to assist in product selection. Museum Store Associates also serve as ambassadors to SFMOMA and are enthusiastic to share knowledge about exhibitions programs and membership while interfacing with the public.

Responsibilities & Duties

Provide courteous friendly service on the selling floor
Actively approach and advise customers on product
Ring up sales at register and bag purchases; verify credit cards and address patron inquiries
Open and close registers
Stock sales floor with merchandise from inventory back stock areas; perform periodic inventory of stock
Maintain neat appearance of store by organizing supplies shelves and displays and straightening merchandise
Clean counters fixtures and sales floor daily including dusting vacuuming and trash disposal
Assist in preparing merchandise for sales floor including labeling rolling posters sales stickers etc.
Maintains a high level of Museum and product-related knowledge
Participates in all SFMOMA and Store related training
Maintain awareness and follow the loss prevention security and safety guidelines
Assist with other Museum Store duties as assigned

Qualifications & Skills

High school diploma required with demonstrated knowledge in hospitality art history or practice education or related fields a plus.
Minimum of one (1) year of experience in retail sales required.
Demonstrated confidence and enjoyment in interacting and working with the public.
Ability to work quickly and with a sense of urgency during busy times.
Ability to handle cash operate a cash register and work with a computer inventory system.
Ability to work effectively with the public and with co-workers.
Demonstrated mathematical proficiency and ability to concentrate on details.
Demonstrated punctuality and dependability.
Ability to communicate problems and conduct constructive problem resolution.
Commitment and ability to work varying schedules.

Working Conditions

Must be able to lift up to 30 pounds.
Must have flexible schedule including evenings weekends and holidays.
Bending twisting reaching pushing pulling and performing repetitive motions and standing and walking for up to 5 hours in a row may be required.

$24.19 - $24.19 an hour

$24.19/hour (starting)

This is a union position subject to the provisions of the Collective Bargaining Agreement.

Job posting open date:12/3/25

All jobs posted will remain open for at least five business days.

We encourage both internal and external candidates to apply within the initial open posting period as the application close date may or may not be extended beyond that initial period.

Location: San Francisco 151 3rd Street.

Benefits: SF City Option SFMOMA Membership and more

At SFMOMA we do not believe that any applicant can or should meet every qualification listed in a job posting. We are committed to welcoming applicants from all backgrounds and professional paths who are inspired to join a mission-driven community-oriented organization grounded in inclusivity passion bravery and empathy.

If this describes you we encourage you to apply.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

SFMOMA is an equal opportunity employer that is committed to diversity equity inclusion and accessibility. No person shall be discriminated against based on race color religion gender gender identity age genetic informationancestry/national origin marital status disability medical condition HIV status sexual orientation veteran/military status and any other category protected by federal of state law.

You may request reasonable accommodation if you are unable to or are limited in your ability to access job postings or provide additional information asked in the job posting.

You can request reasonable accommodation by contacting the People Team at emailprotected.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience: