Patient Care Coordinator

Troy, MI - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

This long-standing private hearing healthcare organization with nearly four decades of success is seeking a Patient Care Coordinator for its Troy OH location. This organization operates multiple offices across Ohio and is known for its retail-focused patient-centered approach to hearing care.

Position Overview
The Patient Care Coordinator will play a key role in the daily operations of the practice. This position requires a friendly organized and dependable professional who can create a welcoming experience for patients while maintaining smooth front-office workflow. We are seeking a candidate who can step in confidently and provide consistent high-quality support.

Key Responsibilities

Greet and check in patients with professionalism and warmth
Answer and make incoming/outgoing phone calls
Schedule and confirm appointments
Handle patient invoicing and payment collection
Provide general office and administrative support
Perform insurance verification if needed
Maintain accurate patient records and assist with office workflow

Qualifications

Prior experience in a patient-facing administrative or healthcare setting preferred
Strong customer service and communication skills
Ability to multitask and maintain attention to detail
Professional dependable and team-oriented demeanor
Comfortable working in a retail-influenced healthcare environment

Compensation & Benefits

Hourly Rate: $16$18 (potentially higher depending on experience)
Vision Dental and 401(k) benefits
PTO vacation time and a paid mental health day
Access to Dave Ramseys SmartDollar financial wellness program
MondayFriday schedule with holidays and weekends off

If you think this role could be a good fit wed love to chat!

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Hearing Healthcare Recruiters is a professional job placement and recruiting firm that focuses exclusively on the hearing industry. We work with Academia Audiologists ENTs Hearing Industry Manufacturers Hearing Instrument Specialists Hospitals Manufacturer Representatives Private Practices and Retail Dispensaries.

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Hearing Healthcare Recruiters: 714.277.6014 (Pacific Time Zone)

Required Experience:

Junior IC

Greet and check in patients with professionalism and warmth
Answer and make incoming/outgoing phone calls
Schedule and confirm appointments
Handle patient invoicing and payment collection
Provide general office and administrative support
Perform insurance verification if needed
Maintain accurate patient records and assist with office workflow

Qualifications

Prior experience in a patient-facing administrative or healthcare setting preferred
Strong customer service and communication skills
Ability to multitask and maintain attention to detail
Professional dependable and team-oriented demeanor
Comfortable working in a retail-influenced healthcare environment